Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products

ansys license manager error

    • AndyHor
      Subscriber

       Dear members, 


      I am a first time user for Ansys. After install, I face this problem, as in Fig a, b, c and d, respectively. Could anyone please help me with steps? 


      Because I try to understand some same questions here, but I have no idea to do it. Please help. 


       


      ?





       

    • tsiriaks
      Ansys Employee

      The main issue is on your first screenshot. You can refer to this thread for explanation of the issue and how to resolve it


      https://forum.ansys.com/forums/topic/license-manager-error-aa_t_i/

    • AndyHor
      Subscriber

      Dear Tsiriaks,


       


      I have followed the link instructions and tried, but no future file was found. Please help. 


    • tsiriaks
      Ansys Employee

      How far ahead did you search ? I'd recommend to go up until year of 2100 , just for a kick. If there is still none showing up, I'd recommend to search online for a free tool to look for these files since Windows sometimes can't find them. This error is also very common for all software that's using FlexNet licensing, so you may be able to find someone suggests certain free search tools for this issue.

    • AndyHor
      Subscriber

      I had tried to search until year 2599, and I found 4 future files and delete it. 


      Now I face this no valid license problem, could you please advise ? 


       


    • tsiriaks
      Ansys Employee

      Open CMD Prompt and issue the following command


      "%awp_root195%..Shared FilesLicensingwinx64ansysli_util" -checkout MECH_STRUCT


      and post the output of it here.

    • AndyHor
      Subscriber

      I cant find anything from the CMD, but I believe you are looking for this ?


    • tsiriaks
      Ansys Employee

      ok, it's actually still having the same issue : system clock has been set back


      Can you search for the future files again ? It might be easier to find a tool online that help you search the entire systems for any future date, doesn't have to be specific to certain year in the future


      By the way, those 4 future files that you found, were they related to certain software ? If so, perhaps you can try uninstalling that software for now.

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