Learning Forum

[mousa]

It was working since I deployed it two months ago and today I’m not able the licncse manager stopped and when I try to start the license manager it does not run with below messages.

 

Licensing Interconnect: not running

Licensing Interconnect Monitor: not running

FlexNet Licensing: not running

 

Then when I run “View licensing Interconnect log I got

-------------------------------------------- NORMAL STARTUP 2023/10/05 16:21:28 ---------------------------------------Ansys Licensing Interconnect version 2022.2.0 (20220519) for winx64.  Updated at Ansys Release 2022 R2.  Started on 2023/10/05 16:21:28 by SYSTEM@lserver-p3.iltech.iit.edu:winx64 with pid 9504.

                                (C) 2022 ANSYS, Inc.  Unauthorized use, distribution, or duplication is prohibited.

                                Built Using FlexNet Publisher v11.16.4.0 build 252457 x64_n6

                                Built Using OpenSSL 1.1.1n  15 Mar 2022

 

                                ---------------------------------------------------------------------------------------------------------------------

                Please note that entries in this debug log have the following format:

TIMESTAMP              ACTION              FEATURE                    REVISION (BUILD DATE)             A/B/C/D                 W/X/Y/Z   PID:MPID:APP:USER@HOST:PLATFORM:DISPLAY                                    SOCKET:IP          

                                Licenses statistics:

                                --------------------

                                A is the number of licenses requested by this ACTION.

                                B is the number of licenses used by this USER.

                                C is the number of licenses used by all users.

                                D is the number of licenses available in the local license pool.

 

                                License server performance statistics:

                                --------------------------------------

                                W is the number of currently connected client applications.

                                X is the maximum number of connected client applications.

                                Y is the unique serial number of this client application.

                                Z is the number of all client applications served by this Licensing Interconnect server.

                -----------------------------------------------------------------------------------------------------------------------------

2023/10/05 16:21:28    INFO                ANSYSLI_CMD=C:\Program Files\ANSYS Inc\Shared Files\Licensing\winx64\ansysli_server.exe -nodaemon

2023/10/05 16:21:28    INFO                ANSYSLI_INITIALIZATION_FILE=No initialization file found.

2023/10/05 16:21:28    INFO                ANSYSLI_MONITOR=C:\Program Files\ANSYS Inc\Shared Files\Licensing\winx64\ansysli_monitor.exe

2023/10/05 16:21:28    INFO                ANSYSLI_PRODORD_FILE='C:\Program Files\ANSYS Inc\Shared Files\Licensing\prodord\ansysli.prodord.xml'

2023/10/05 16:21:28    INFO                FLEXLM_LICENSE_FILE='C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files'

2023/10/05 16:21:28    INFO                ANSYSLI_PORT=2325

2023/10/05 16:21:28    ERROR               No features to serve, ansyslmd shutting down.

2023/10/05 16:21:28    ERROR               FLEXlm server is down with no available features to serve. Please correct license file and re-start daemons.

2023/10/05 16:21:28    ERROR               Could not start FLEXlm server. Exiting.

2023/10/05 16:21:28    INFO                Listen Socket Created

2023/10/05 16:21:38    INFO                Windows service stopped.

                                -------------------------------------------- NORMAL STARTUP 2023/10/05 16:26:13 ------------------

                                Ansys Licensing Interconnect version 2022.2.0 (20220519) for winx64.  Updated at Ansys Release 2022 R2.  Started on 2023/10/05 16:26:13 by SYSTEM@lserver-p3.iltech.iit.edu:winx64 with pid 12784.

                                (C) 2022 ANSYS, Inc.  Unauthorized use, distribution, or duplication is prohibited.

                                Built Using FlexNet Publisher v11.16.4.0 build 252457 x64_n6

                                Built Using OpenSSL 1.1.1n  15 Mar 2022

 

And the under Diaggnostic à Diplay FlexNet licncse status Igot

lmutil - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.

Flexible License Manager status on Thu 10/5/2023 23:16

[Detecting lmgrd processes...]

Error getting status: License server machine is down or not responding. (-96,491)

 

 

Please I need your help.

Thanks,

 

 

[Mrunali Barde]

Greetings, 
Can you please check if the updated license file is present on the Ansys license server? Can you also confirm the expiry date and server details?