September 30, 2019 at 12:31 pmomajoSubscriber
The procedure described in the document never succeeds. The licenses remain activated. Here is one of the messages that returned to me in the DOS febetre
I also attach the image of the message obtained when the program was launched
see the message below :
C:Userseric.verna>cd C:Program FilesANSYS IncShared FilesLicensingwinx64
C:Program FilesANSYS IncShared FilesLicensingwinx64>ansysls_client.exe -DeactivateAllEntitlements
2019/09/30 13:52:43 NEW_CONNECTION Connected to local subscription handler: email@example.com
2019/09/30 13:52:43 CLIENT_CONNECT 1/3/4/4 :: 5892
ERROR: Unable to return one or more of the active entitlements: Connection timed out while reading data.
The application has stopped waiting for a reply.
The license server may be experiencing a high demand or a temporary outage. Try again later.
September 30, 2019 at 7:38 pmBrian BuenoAnsys Employeeolivier. majo
This may have been temporary, as I have just performed that operation a few minutes ago with another customer.
It may also be due to network security settings at the customer's location.
An alternative approach would be to log into the account and release the activation(s) there.
On the local PC you can navigate to C:\Users\'user name'\AppData\Local\.ansys_licensing\.activation and delete all the files contained there.
Launch Discovery and use the login to activate the software again.
- You must be logged in to reply to this topic.
Boost Ansys Fluent Simulations with AWS
Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.
Earth Rescue – An Ansys Online Series
The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.
Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.
- Copy user settings to new release
- Electric Heating – Ansys AIM
- Dwg export error
- problem to access on the spaceclaim help
- Unexpected graphics error
- Discovery Getting Crashed
- BUG to correct is important
- Error messages running solver
- Critical error
- Discovery Live freezes with multiple load cases while topology optimization
© 2023 Copyright ANSYS, Inc. All rights reserved.