June 27, 2018 at 7:47 am
June 27, 2018 at 7:54 amjavier.grandeSubscriber
June 27, 2018 at 8:14 amNaresh PatreAnsys EmployeeJavier Can you check point 5A and 5B of the troubleshooting document and make sure that firewall/proxy server is not blocking connection for activating Discovery products. You may have to work with your IT team to make these firewall and proxy server changes. Once done, try launching the software again. If it still fails, please send all the outputs as mentioned in point 6 of this troubleshooting document.
July 18, 2018 at 12:07 pmjavier.grandeSubscriber
July 18, 2018 at 1:50 pmNaresh PatreAnsys Employee
What does "%LOCALAPPDATA%" point to on your system? Type "%LOCALAPPDATA%" in Windows Explorer and send the path that you get.
Also, Do you have write permission to it?
July 19, 2018 at 8:38 amjavier.grandeSubscriber
Naresh Patre C:Users184846AppDataLocal
Yes I have write permission
July 19, 2018 at 9:17 amNaresh PatreAnsys Employee
Javier Can you send all the outputs as mentioned in point 6 of the same troubleshooting document?
July 19, 2018 at 9:54 amjavier.grandeSubscriber
Naresh Patre Just sent them to the discovery support team.
- You must be logged in to reply to this topic.
Boost Ansys Fluent Simulations with AWS
Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.
Earth Rescue – An Ansys Online Series
The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.
Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.
- Copy user settings to new release
- Electric Heating – Ansys AIM
- problem to access on the spaceclaim help
- Discovery Getting Crashed
- Dwg export error
- Critical error
- BUG to correct is important
- Error messages running solver
- Discovery Live freezes with multiple load cases while topology optimization
- Unexpected graphics error
© 2023 Copyright ANSYS, Inc. All rights reserved.