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April 25, 2023 at 12:58 pm
Felix Marinos
SubscriberHello,
Early this year, I downloaded ANSYS student version 2023 R1, and running was no problem. However, early this week (I'm not sure how this happened) but R1 is not opening anymore and instead, R2 opens - even though I have R1 installed. I have tried uninstall and reinstall 3 times now - Downloading the student version but once again, R2 opens up and I cannot running simulations because I don't have a full license.... It's frustrating. Please help!
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April 25, 2023 at 3:33 pm
Rob
Ansys EmployeeHow are you opening 2023R2? Please can you post a screen grab?
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April 25, 2023 at 7:46 pm
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April 25, 2023 at 7:47 pm
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April 25, 2023 at 7:49 pm
Felix Marinos
SubscriberI have tried multiple uninstall, reinstall and was unsuccessful. Downloads student version but once downloaded, it can't pull it up, so it defaults to the full version which I don't have a license for...
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April 26, 2023 at 9:04 am
Rob
Ansys EmployeeOK, that's strange as R2 isn't available yet! I'll query this side. If you have Student on a machine with "normal" software the licence managers will conflict. Student is for learning, so shouldn't really be on any Campus hardware.
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April 26, 2023 at 10:57 am
ANSYS_MMadore
Ansys EmployeeFelix, please uninstall again and make sure you have deleted any "Ansys Inc" directories following the installation. Please also delete any ANSYS related environment variable. Next, reboot your machine and check again for any Ansys installation directories or variables. Following that, please redownload and reinstall the 2023R1 STUDENT version.
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