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ANSYS STUDENT R3 INSTALLATION PROBLEM/ ALL SETUP MENU FROZEN

    • Marta13
      Subscriber

      I have tried to install 2019 R3 ANSYS STUDENT. No problem with download but when executing Setup.exe with administrator role, all setup menu shows frozen and i cannot progress.


      I have checked the following post


      https://studentcommunity.ansys.com/thread/problem-with-installation-of-ansys-19-2/


      and applied recommendation on language pack. I have changed from spanish to english and repeated download, unzip and setup execution and same results.


      Can you please help?

    • zafer1
      Subscriber

      I have same problem with 2020 R1. Need help

    • Tiwock
      Subscriber

      Hi,


      I've just downloaded and installed the 2020 R1 package, but I had some identical issues as described in the link you provided.


       


      My download folder is not on my main partition (because it's a ssd, and I don't want to constantly write on my SSD, which would both take a lot of useless space and damage the disk). So I moved the extracted folder to C:Documents and then ran the setup. It solved the problem.


       


      Hope this could work for both of you

    • zafer1
      Subscriber

      Oh ok! i don't have a SSD but i will move all setup files to an external HDD or flashdisk and try to setup from there. I think it will make the same work. Thx for your support hope it solve this issue.

    • Marta13
      Subscriber

      Hey, thank you very much! Moving the folder to the C: disk and then doing the setup actually solved the problem. Thanks for the tip again, already using it!

    • zafer1
      Subscriber

      it solved my problem too. Thank you so much!

    • tsiriaks
      Ansys Employee

      Thanks for sharing your resolution Tiwock

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