October 29, 2018 at 6:34 pmWill_1Subscriber
Hi, I'm currently having an issue with my Ansys workbench 18.2 student product. I've look on this forum and tried a few things but none of them worked out for me.
1st: Uninstall ansys and delete folders in %AppData%
After trying this and then run setup.exe, the same problem occured: I don't have acces to any simulation on workbench
2nd: Change date and time in the folders
I've deleted a few folders and changed some date/time in the license server but it didn't work.
What should I do? I need Ansys 18.2 since it's what we use at École de Technologie Supérieure and it's the same product that we use in my scientific club : Chinook ETS
October 29, 2018 at 7:43 pmpglAnsys Employee
My best guess is that the built-in license key has expired, as Release 18.2 is now >1 year old.
Can you instead upgrade to the Release 19.2 (or 19.1) ANSYS Student product?
October 29, 2018 at 8:15 pmWill_1Subscriber
I can't since Ansys sponsored our scientific club ANSYS 18.2 (complete license) and my University is also running Workbench 18.2... I'm afraid that, if I work with ANSYS 19.2 I won't be able to open my work on the school computers...
October 29, 2018 at 11:10 pmtsiriaksAnsys Employee
So, it worked before on this machine with this username ?
Could you post the screenshot of the output of the 'set' command (without quote ' ') from the CMD Prompt ?
Also, in the Windows search (from taskbar), type
October 30, 2018 at 1:37 pm
October 30, 2018 at 4:12 pmtsiriaksAnsys Employee
Unfortunately, like Paul has mentioned, it seems the issue is that your license has expired. However, you can easily renew it without updating the version or even reinstall v18.2 by following my trick posted in this thread
Note that you can download any version. We essentially only need the 'student.lic' file from the package.
November 5, 2018 at 3:23 amWill_1Subscriber
Sorry for the late response Win,
Thank you very much for your help! I can finally use workbench.
November 5, 2018 at 6:20 pmtsiriaksAnsys Employee
That's great ! Thank you for the confirmation.
Could you mark the post as 'Is Solution' so that we know this thread is resolved ?
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