ANSYS Workbench 2022 R1 cannot connect to licensing server

- June 22, 2022 at 12:50 am
  
  dbhands
  Subscriber
  
  Hello, I am having an issue with workbench 2022 R1. I recently installed 2022 R1 onto my workstation with my Academic Research license installed on a seperate server on LAN. When opening workbench, I get an error that reads
  "Connection timed out while reading data.
  The application has stopped waiting for a reply.
  The license server may be experiencing a high demand or a temporary outage. Try again later."
  I believe the license server is set up correctly, as when I start 2020 R2 workbench on the same workstation there are no licensing issues. I also believe the issue is workbench specific, as when I start FLUENT 2022 R1 directly there are no licensing issues either from what I can tell.
  Please help me fix this issue as we must switch from 2020 R2 to 2022 R1 due to expiring licenses of sudent editions installed on other computers, as most pre and post work is done on other units.
- June 22, 2022 at 11:15 am
  
  ANSYS_MMadore
  Ansys Employee
  
  Can you please send the output of this command from your Windows command prompt?
  set A
  Please also ensure that you do not have an inactive license on the client machine under C:\Program Files\Ansys Inc\Shared Files\Licensing\license_files.
  - June 22, 2022 at 4:42 pm
    
    dbhands
    Subscriber
    
    When running set A in the cmd prompt, the return is
    "
    Microsoft Windows [Version 10.0.19043.1766]
    (c) Microsoft Corporation. All rights reserved.
    C:\Users\alabama fsae>set A
    ALLUSERSPROFILE=C:\ProgramData
    ANSYS202_DIR=D:\Ansys\ANSYS Inc\v202\ANSYS
    ANSYS221_DIR=D:\Ansys\ANSYS Inc\v221\ANSYS
    ANSYSLIC_DIR=D:\Ansys\licensing\Shared Files\Licensing
    ANSYS_SYSDIR=winx64
    ANS_OLD_ATTACH=1
    APPDATA=C:\Users\alabama fsae\AppData\Roaming
    AWP_LOCALE202=en-us
    AWP_LOCALE221=en-us
    AWP_ROOT202=D:\Ansys\ANSYS Inc\v202
    AWP_ROOT221=D:\Ansys\ANSYS Inc\v221
    C:\Users\alabama fsae>"
    
    Also, I believe my folder structure is slightly different for some reason, as my licensing files are stored in their own folder. I have a license for 2020 R2 in that folder but not one for 2022 R1.
- July 5, 2022 at 3:31 am
  
  Djatmiko Erlambang
  Subscriber
  
  Hi, I also have a "connection timed out" problem like you. Ansys workbench 2021 and 2022 can't run on the workstation, while Ansys 2020 R2 has no issue related to licenses. Do you have a solution for this problem?

Viewing 2 reply threads

You must be logged in to reply to this topic.

Ansys Innovation Space

Boost Ansys Fluent Simulations with AWS

Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

Trending discussions