Ansys Workbench 2023R1 is not responding

- June 7, 2023 at 7:20 pm
  
  Aravinth Ekamparam
  Subscriber
  
  Hi,
  I am using the 2023R1 academic version of Ansys. When I clicked the workbench, it boots, and suddenly it is vanishing. How to rectify this?
- June 8, 2023 at 11:24 am
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Aravinth,
  Can you reset the config file-
  Open a file explorer and type %appdata% in the address bar and locate the Ansys folder and rename it to Ansys.old.
  Relaunch the application.
  Also, check if there are any antivirus/ security software blocking the Ansys application.

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