ansyshelp not working

- July 2, 2019 at 12:55 pm
  
  dpierce
  Subscriber
  
  Hi there,
  
  We have a student getting the following error since this past weekend.
  
  I tried to go to https://ansyshelp.anssys.com/ and it's saying server not found.
  
  Can you please confirm if things are up and running on the ansyshelp web site?
  
  Thanks,
  
  David
- July 2, 2019 at 3:41 pm
  
  tsiriaks
  Ansys Employee
  
  Hi David,
  
  The screenshot doesn't show correctly, could you reattach it ?
  
  I think you have an extra 's' in the second ansys. Please try this
  
  https://ansyshelp.ansys.com/
  
  Thanks,
  
  Win
- July 2, 2019 at 3:58 pm
  
  dpierce
  Subscriber
  
  Hi,
  
  That was a typo on my part. Here is the image again. Let me know if this is ok.
  
  Thanks,
  
  David
- July 2, 2019 at 10:11 pm
  
  tsiriaks
  Ansys Employee
  
  Thanks. I see the screenshot now.
  
  Can you go to
  
  https://ansyshelp.ansys.com/
  
  directly from the web browser ? Also, please try different web browsers.
- July 3, 2019 at 12:08 pm
  
  dpierce
  Subscriber
  
  Hi,
  
  Yes, I can connect to that web site using different browsers.
  
  Thanks,
  
  David
- July 3, 2019 at 5:05 pm
  
  tsiriaks
  Ansys Employee
  
  Hi David,
  
  That's good. You may have to set that as a default web browser.
  
  Thanks,
  
  Win

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