February 3, 2021 at 7:59 pmlps505Subscriber
I have a problem. Every time i click for example Mesh or some results i get this message: " AnsysWBU.exe encountered a problem. A diagnostic file has been written: C: [...]"
I found this error in the Event Viewer:
Faulting application name: AnsysWBU.exe, version: 20.2020.150.1, time stamp: 0x5ed13962
Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526
Exception code: 0xc0000374
Fault offset: 0x00000000000f9269
Faulting process id: 0x5dd8
Faulting application start time: 0x01d6fa6139bc5cff
Faulting application path: C:Program FilesANSYS Incv202aisolinwinx64AnsysWBU.exe
Faulting module path: C:WindowsSYSTEM32 tdll.dll
Report Id: b1119d7f-99bf-4577-895b-c5ad8e4e1ad5
I am working on a Dell Precision M4800, i7-4710mq, quadro k2100m, 32 GB ram on a SSD drive. What is also important: the program worked fine for a few weeks.
I would be very grateful for any help! I am writing my diploma and I already lost a week for this problem. I reinstalled Ansys many times and also reinstalled Windows 10February 3, 2021 at 11:35 pmlps505SubscriberAnd I can't select any material. If i click the triangle to open the library nothing happens. If I have a saved material it writes it. I also changed the folder name from Ansys to Ansys 20 in appdata, but nothing changed. nFebruary 9, 2021 at 11:31 pmANSYS_MMadoreAnsys EmployeeArrayCan you please open a Windows command prompt and run the command set and share the full output?nViewing 2 reply threads
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