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April 19, 2023 at 3:23 pm
anna
SubscriberHi, whenever I try to open my model an error appears: "AnsysWBU.exe encountered a problem. A diagnostic file has been written". I have tried multiple things that I've seen in other forums:
- Renaming the Ansys folder in %temp% and %appdata%
- Deleting and reinstalling Ansys
- Downloading an older version of Ansys
- Adding the system environment variable ANS_OLD_ATTACH = 1
- Updating my drivers (I have NVIDIA Geforce RTX 3060 and I use game ready driver, not sure if this affects Ansys)
- Opening CMD as admin and typing:
regsvr32.exe ole32.dll
regsvr32.exe atl.dll
regsvr32.exe oleaut32.dll
regsvr32.exe scrrun.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll- Installing prereq and configuring products
- Turning off firewall
But none of them have fixed my error. Can anyone help?
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April 24, 2023 at 11:36 am
Rajeshwari Jadhav
SubscriberHi Anna,
Please try launching the workbench as an admin.
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