Learning Forum

[rg]

Hello
I believe there is a bug, there are no more coordinates of the ordinates and clicking on the arrow of the select command no longer exits the menu with the various selections

 

Best Regards

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[Charudatta Bandgar]

Hello Robert ,

I tried doing it on my end and I have attached the video of me doing it (Let me know if I understood it right). Although I will bring this to concerned people's notice, and get back to you as soon as possible. 

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[rg]

Charudatta Bandgar Hi

It is correct you understood correctly, that menu does not come out of me.
Could it be because I also installed the previous version?
Best Regards

[Charudatta Bandgar]

Hello Robert ,

Even I have previous versions installed, I am not sure whether that is an issue, but I will still bring that to their notice and confirm whether that could be the probable cause.

Regards.

[rg]

Hi 

 

thanks

 

Best Regards

[rg]

Hello Charudatta Bandgar

do you have any news about the problem?
The problem is occurring to several customers

 

Best Regards

[Charudatta Bandgar]

Hello Robert ,

I still do not have any concrete information since the issue was not observed otherwise and we were not able to recreate it too, I will get back to you once I get to know anything.

Sorry for the inconvenience. 

[Charudatta Bandgar]

Hello Robert ,

Sorry for the delay.

The issue is unusual but upon further investigation I realised that it is due to the language setting. For some reason if I set the language to Italian, I am facing same issue. I am in conversations with the developement team, will try to find a workaround, and if there isn't I will file a bug report and update you accordingly (so that it can be addressed in future versions).

For now if it is possible for you, please use the default English.

Regards.

[rg]

Hello Charudatta Bandgar

 

No problem for the late reply, thank you for your availability

 

Best Regards

[Charudatta Bandgar]

Hello Robert ,

I discussed this issue with the developers, and it indeed is a bug. Hence I have filed a bug report (Bug ID: 329649). 

Although this workaround is not very convenient and viable, you can change the language to English/default while using the ordinate dimension feature.

Regards.

[rg]

Hello Charudatta Bandgar

Thanks for the answer, for now until the BUG is corrected I will make customers use the English language

Best Regards

[Charudatta Bandgar]

Thanks, Robert 

[Charudatta Bandgar]

Hello Robert ,

This behavior is not observed in other languages tested, just with Italian UI. It will be fixed in the next release version. Thanks for bringing it to our notice.

Regards.

[rg]

Charudatta Bandgar Thank you very much

[rg]

Charudatta Bandgar Hello

The problem still persists SpaceClaim 2021R1

Best Regards

[Charudatta Bandgar]

Hello Roberto 

I have noticed that too, the bug was expected to be resolved. I have reopened the ticket and I am in conversations with the developers. Also followed in this post.

Regards.