busy error

- April 9, 2023 at 6:31 pm
  
  Semanur Erbay
  Subscriber
  
  The program did not open when 2022 was installed. I uninstalled and installed the 2023 version. this version opens but it always says busy
- April 11, 2023 at 12:29 pm
  
  George Karnos
  Ansys Employee
  
  What happens if you open Workbench by right-clicking on Workbench in the Start Menu and
  choosing "Run As Administrator"
  
  Also, check your virus scanner and firewall software for items being blocked.
  - April 13, 2023 at 10:08 pm
    
    Semanur Erbay
    Subscriber
    
    I accidentally activated the keep updates on feature when I installed it before. now i reinstalled it and the screen looks like this. Where can I do the update settings? I tried what you said, it doesn't work. "next" button is not active.
- April 13, 2023 at 10:38 pm
  
  George Karnos
  Ansys Employee
  
  Click on Exit
  - April 13, 2023 at 10:51 pm
    
    Semanur Erbay
    Subscriber
    
    yes, i did
- April 14, 2023 at 1:16 pm
  
  Mangesh Bhide
  Ansys Employee
  
  Hello
  When you were seeing this error, were you launching “Workbench” or “Mechanical” ?
  
  the hung installation – if it is still active, what is the last line seen when you click View Detailed progress log ?
  
  any of the below ?
  Creating Start Menu Shortcut for ARC 2023 R1 Configuration…
  
  Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2023 R1\Remote Solve Manager\ARC Configuration 2023 R1.lnk
  
  Creating Start Menu Shortcut for DCG 2023 R1 Configuration…
  
  Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2023 R1\Remote Solve Manager\DCG Configuration 2023 R1.lnk
  
  Created Shortcut C:\Program Files\Ansys Inc\v231\RSM\bin\HPCServices\DCG Local Portal.lnk
  Created Shortcut C:\Program Files\Ansys Inc\v231\RSM\bin\HPCServices\DCG Local Shutdown.lnk
  Running C:\Program Files\Ansys Inc\v231\commonfiles\configs\winx64\config\AnsConfigSpaceClaim.exe
  Configuring LS-DYNA …
  - April 15, 2023 at 2:53 pm
    
    Semanur Erbay
    Subscriber
    
    none of them
- April 24, 2023 at 7:12 am
  
  Semanur Erbay
  Subscriber
  
  please help

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