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Discuss installation & licensing of our Ansys Teaching and Research products

Cannot Access CML Online Documentation even with License


    • Kaylx Jang


      I have a CML license yet when signed in to my Ansys account (which is the same email used as an "Ansys Support Coordinator" and "Licensing Portal Admin" on the Licensing Portal), I cannot open any of the documentation in the link below:

      I get the error shown below.

      Can I have access to the online CML documentation?


    • Lito Yap
      Ansys Employee


      @Kaylx Jang,

      (1) Please sign up/register on the Ansys Optics (Lumerical) website with your company’s email.

      (2) Then register for support with Ansys Optics (Lumerical) for access to the technical resources.

      See the Knowledge Base (KB) below for more information. 

       > How to create or update your Ansys Lumerical user account – Ansys Optics 

      > How to register for support with Ansys Lumerical – Ansys Optics 

      After the support registration, kindly send an email to installation and licensing support via the portal as shown in the image to confirm your contact/email to update access to the CML compiler documentation. 



      Hope this helps. Let us know if you have any questions or run into any issues. 


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