Cannot display my model in Design Modeler

- August 28, 2023 at 9:12 am
  
  Kong Chun Fung Winston
  Subscriber
  
  Hi:
  Seem that my Ansys is malfunctioning, the inserted geometery model cannot be displayed in the XY plate after I pressed the generatation button. Only there are some dot lines displayed when I moved the cruser near the object. Does anyone faced to this problem?
- August 29, 2023 at 8:34 am
  
  Aniket
  Ansys Employee
  
  Your import seems to have some issues, as it has a yellow check mark instead of green when it succeeds. You can right-click on the import and click on show errors.
  -Aniket
  How to access Ansys help links
  Guidelines for Posting on Ansys Learning Forum
- August 29, 2023 at 11:11 am
  Kong Chun Fung Winston
  Subscriber
  Dear Aniket:
  Thanks for your reply. However, this issue happened when I re-installed the Ansys 2023 R1. Even I drawn a retangle and used the rotation function to draw a Cylinder, the cylinder volume did not generate after pressing the generation button.
  My cylinder is using a retangle and rotated at Y-axis, it was selected as "Add frozen" function. However, the cylinder volume cannot display, only the dot lines will be showen when my curser is getting closer to it.
  Actually, when I re-installed this Ansys 2023 R1, there is an error that the VC_redist.x64.exe cannot be installed, I downloaded the VC_redist.x64.exe so that the program can be started normally. However, this fault happened. Even I cannot find my model in the mesh window.
  May I know this is the software crashed or setting problems. Thanks!
  Winston
  - August 29, 2023 at 12:10 pm
    
    Aniket
    Ansys Employee
    
    There seems an error related to OpenGL on the screen does your system meet minimum hardware requirements for Ansys products mentioned here:
    https://www.ansys.com/academic/students/ansys-student
    -Aniket
    How to access Ansys help links
    Guidelines for Posting on Ansys Learning Forum
- August 29, 2023 at 1:51 pm
  Kong Chun Fung Winston
  Subscriber
  Dear Aniket:
  Thank you for your reply. I am actually using my MACBook Pro with Parallel Desktop software to run a virtual Window 11. Here are some hardware as shown below.
  1. Apple M2
  2. 16GB LPDDR5 RAM
  3. 256GB SSD
  4. Graphic card presented
  Please let me know if there are further requirements of my computer.
  Thanks!
  Winston

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