Cannot find a license file

- July 18, 2023 at 2:31 pm
  
  Aashna Raj
  Subscriber
  
  I am trying to install 2022 R2, but I can not find a license file to load in the license management centre. Even the suggested folder in the web,
  "C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files"
  
  does not work. It shows the error, "Did not upload file - Error: A correctly-formatted VENDOR line was not found in the license file"
  What should I do?
- July 25, 2023 at 11:41 am
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Aashna,
  Can you please share the screenshot of the error and license file which you are trying to upload?
- July 31, 2023 at 9:36 am
  
  Aashna Raj
  Subscriber
  
  Sure, the error image and the license files are attached.
  Also, someone told me that we don't need to install a license manager on our computer because it is installed on a different computer through which everyone else in the university has access to the software. I don't know. I have tried uploading all the possible files with the term 'license' in the name, but nothing seems to work
  .
- July 31, 2023 at 11:10 am
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Aashna,
  As observed from the screenshot, you are receiving -39 error, which means you are not INCLUDE in the options file. Contact your server admin/ IT admin to add you to the options file.

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