July 18, 2023 at 2:31 pmAashna RajSubscriber
I am trying to install 2022 R2, but I can not find a license file to load in the license management centre. Even the suggested folder in the web,
"C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files"
does not work. It shows the error, "Did not upload file - Error: A correctly-formatted VENDOR line was not found in the license file"
What should I do?
July 25, 2023 at 11:41 amRajeshwari JadhavAnsys Employee
Can you please share the screenshot of the error and license file which you are trying to upload?
July 31, 2023 at 9:36 amAashna RajSubscriber
Sure, the error image and the license files are attached.
Also, someone told me that we don't need to install a license manager on our computer because it is installed on a different computer through which everyone else in the university has access to the software. I don't know. I have tried uploading all the possible files with the term 'license' in the name, but nothing seems to work
July 31, 2023 at 11:10 amRajeshwari JadhavAnsys Employee
As observed from the screenshot, you are receiving -39 error, which means you are not INCLUDE in the options file. Contact your server admin/ IT admin to add you to the options file.
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