March 31, 2022 at 1:04 pmsteven.vandenbrandeSubscriber
We try to run FLUENT at an HPC facility, with licenses being retrieved from an external license server. When using FLUENT 2021R1 or 2021R2 on our site, everything works fine and I can provide the following diagnostics:
login1:~$ FLUENT/2021R1/v211/licensingclient/linx64/ansysli_util -version
ANSYS Licensing Interconnect version 2.2.1 (20201116) for linx64. Updated at ANSYS Release 2021 R1.
login1:~$ FLUENT/2021R1/v211/licensingclient/linx64/ansysli_util -printavail
PRODUCTNAME: ANSYS SpaceClaim CATIA V5 Interface
EXPIRATION_DATE: 2022/12/30 23:59:59
[Further output omitted]
login1:~$ FLUENT/2021R1/v211/licensingclient/linx64/ansysli_util -statli [email protected]_SERVER
Attempting to connect to ansysli_server running on [email protected]_SERVER...
Connection Established. Querying for additional information...
ANSYSLI_PORT = 2325
Hostname = HOSTNAME
IP = HOSTNAME_IP
Process Id = 3416
Full Version = 2021.2.0 (20210525) for winx64. Updated at Ansys Release 2021 R2.
Startup = NORMAL STARTUP 2022/03/29 12:20:14
Active Clients = 1
Max Clients = 2
Total Clients = 3160
WB Usage Tracking = ON
DP Reserve Support = ON
Monitor Status : Monitor Running
Monitor Version : Ansys Licensing Interconnect version 2.2.1 (20210525) for winx64. Updated at Ansys Release 2021 R2.
** ERROR: Unable to retrieve feature availability for [email protected]_SERVER. **
There is the ERROR message at the output, but this does not seem to have an impact on actual FLUENT usage. Based on this, I conclude that the connection with the license server is working fine. Telnet confirms that ports 1055,1056, and 2325 are accepting incoming connections.
Running the commands above from the same machine, with the same ANSYSLMD_LICENSE_FILE and ANSYSLI_SERVERS, but with an earlier version (19.1) gives the following errors:
login1:~$ FLUENT/19.1/shared_files/licensing/linx64/ansysli_util -version
ANSYS Licensing Interconnect version 1.9.0 (20180409) for linx64. Updated at ANSYS Build 19.1.
login1:~$ FLUENT/19.1/shared_files/licensing/linx64/ansysli_util -printavail
ERROR: No Feature List Retrieved
The specified license path:
ANSYSLI_SERVERS: [email protected]_SERVER
FLEXlm Servers: [email protected]_SERVER
does not have any licenses for any product. Please make sure
the license server has been started correctly.
When running the workbench with this version, it starts up but all features that require a license are missing. Could you please provide some advice on how to deal with this?April 5, 2022 at 12:53 pmGeorge KarnosAnsys EmployeeI would verify that a reread was performed for BOTH FlexLM and the ANSYS Interconnect:
/ansys_inc/shared_files/licensing/ansysli_server -k reread
April 8, 2022 at 3:51 pmsteven.vandenbrandeSubscriberThe license was reread on the license server, but this does not resolve the issue. Do you have any other suggestions?
May 4, 2022 at 12:54 pmsteven.vandenbrandeSubscriberAfter adding an entry "ipaddress servername" to the hosts file on the machine running the license server, the problem was solved.
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