June 19, 2022 at 12:03 pmsamSubscriber
It worked for a day, but back to not working again.
Seems there is a license server it's not getting a response from...
June 20, 2022 at 5:45 amCharudatta BandgarSubscriber
Hello Sam Whitney
What had helped it work again previously? Have you tried the troubleshooting 5A as suggested? It could be possible that the firewall/antivirus could be causing this. Could you disable the firewall and try launching it again, just to be sure? I will discuss in the team and see if there is any other reason for this.
June 20, 2022 at 7:25 amsamSubscriber
I don't know of anything different on the machine between it working fine, stopping working, working and then not. There wasn't anything that I did that made it work on Friday, it just worked like normal.
I'm running windows defender, no third party AV or firewall.
I did the troubleshooting - in other thread is the successful ping.
From what I can tell, the splash screen loads and it seemingly puts in a request to check the license. This seems to time out, as it sits there for a couple of minutes every time.
When it times out it displays a login box, which when submitted it then tries for a further period, some minutes later it times out and displays a message saying the license couldn't be found.
It gives the option here of starting SpaceClaim in View Only mode; which starts up fine, but is of course not much use.
From what I can gather something remote isn't responding and evidently SpaceClaim is inoperable when this happens?
- You must be logged in to reply to this topic.
Boost Ansys Fluent Simulations with AWS
Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.
Earth Rescue – An Ansys Online Series
The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.
Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.
- loss of user settings
- Can’t see license on online account
- Copy user settings to new release
- help online
- Unexpected graphics error
- Electric Heating – Ansys AIM
- Dwg export error
- ANSYSLI Exited or could not read server port ANSYSLI_FNE_PORT
- Discovery AIM Mesh Error
- Natural frequencies limited to first 6 modes
© 2023 Copyright ANSYS, Inc. All rights reserved.