Cant open ‘ .CGNS’ mesh format

- November 8, 2019 at 5:32 pm
  
  faomar
  Subscriber
  
  Hello all,
  
  I am trying to open large size '.CGNS' mesh format using Fluent 19.1 on thinlinc client. I tried at the beginning to open it on Windows but it didn't work because the file size is too big. Now every time I try to open the file Fluent closes suddenly!!
  
  when I try to open fluent again, I get this message
  
  Exception of type
  
  'Ansys.Fluent.CortexNotAvailableE:was thrown.
  
  Does anyone familiar with this error.
  
  Appreciate your help.
- November 8, 2019 at 11:00 pm
  
  tsiriaks
  Ansys Employee
  
  The screenshot looks like it's from Linux ?
  
  Also, do you see this error when you try to open this CGNS file or you also see this even if you open a blank Fluent session ?
  
  Is there more information if you click 'Show Details' ?
- November 11, 2019 at 8:06 am
  
  faomar
  Subscriber
  
  Hello,
  
  Thanks for your reply.
  
  -Yes this screenshot is from Linux system, I tried to open the file on Windows but it didn't work.
  
  -For the Linux system. This error occurs every time I try to open a blank Fluent session after I tried to open the CGNS file.
  
  -Yes more information appears when I click 'Show Details', Please have a look to the attached photo.
- November 15, 2019 at 11:48 pm
  
  tsiriaks
  Ansys Employee
  
  On Linux, make sure you are not running any ANSYS, then open a terminal and issue the following command
  
  mv ~/.ansys ~/.ansys.old
  
  Now try it again.
  
  Also, what license do you have ? importing CGNS file requires some license.
  
  Thanks,
  
  Win
- November 19, 2019 at 8:05 am
  
  faomar
  Subscriber
  
  I tried your suggestion but unfortunatley it didn't work.
  
  I am using an academic license. However, I solved this problem by asking mesh supplier to provide the mesh in different format (Techplot)
  
  Thanks,
  
  Omar
- November 19, 2019 at 10:01 pm
  
  tsiriaks
  Ansys Employee
  
  Nice ! That's good to hear. Thank you for the update.
  
  Win

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