July 14, 2020 at 12:50 pmhemkar.sharma2018Subscriber
I am a new user and I downloaded the software but when I launch it takes the id and password and after then it closes and does not start.? can anyone help...
July 15, 2020 at 7:04 amNaresh PatreAnsys Employee
Can you check if your machine meets the minimum hardware requirements as mentioned in below post?
If there are no issues with hardware requirements, please send below mentioned files to firstname.lastname@example.org:
1. Type %temp% in Windows Search and locate .ansys folder. Zip this folder and send it
2. Send following log files located at ~
Install.err (if it exists)
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