October 27, 2020 at 10:29 amjfonkenSubscriber
I'm experiencing a problem with CFDpost version 2020R1. When I open a .dat or .rst file using CFDpost, it works fine. However, when I open CFDpost and try to load result files (using file > load results), I only get an empty window, as shown in the figure below and I'm unable to select any files.
Does anyone has any suggestions how to solve this? I never experienced problems with CFDpost version 19.2.
Thanks in advance!
JudithOctober 28, 2020 at 1:00 pmDrAmineAnsys EmployeeHow are you opening the *.dat file? nGenerally a graphic driver update is required. Please download the latest graphic card driver from manufacturer web sitenOctober 29, 2020 at 3:02 pmjfonkenSubscriberHi DrAmine,nThanks for your suggestion. I downloaded and installed the lastest graphic card driver, but it unfortunately didn't solve the problem. Do you maybe have any further suggestions?nThanks,nJudithnOctober 29, 2020 at 3:24 pmDrAmineAnsys EmployeeYou said you can read a dat file? How are you opening the *.dat file? Which dat file? Can you open any other file? Do you have a dedicated and supported graphic card?nOctober 29, 2020 at 4:08 pmRobAnsys EmployeeRe the .dat file, you do have the .cas file in the same folder? nOctober 30, 2020 at 11:44 amjfonkenSubscriberHi DrAmine and Rob,nI can open any .dat or .rst file I like, as long as I select the file, right-click it and open it with CFDpost. However, when I open CFDpost and want to load a file, I don't get a window to select one. This is also a problem when I want to load another case. Therefore, I don't think its a problem with the graphics card. I had no problem loading files in CFDpost 19.2. nOctober 30, 2020 at 12:20 pmDrAmineAnsys EmployeeMight still be a problem related to your system and graphic cards. I guess the Window is not appearing due to some reasons either graphics or Windows is blocking that. Do you see any error messages in the CFD-Post Command Line Prompt (which is always opened whenever you open CFD-Post)?nOctober 30, 2020 at 1:49 pmRobAnsys EmployeeJust a thought, do you have two screens (or sometimes run 2 screens)? I've seen panels displayed on another, nonexistent, screen before. Usually Microsoft products though....nnOctober 30, 2020 at 2:03 pmOctober 30, 2020 at 2:30 pmDrAmineAnsys EmployeeDisable Firewall, Defender and AntiVir, Disconnect from Internet and try again.nNovember 2, 2020 at 7:55 amjfonkenSubscriberThat unfortunately also didn't work...nNovember 2, 2020 at 1:44 pmDrAmineAnsys EmployeeDo you have a dedicated graphic card?nNovember 2, 2020 at 3:43 pmjfonkenSubscriberWhat do you mean exactly with a dedicated graphic card?nNovember 3, 2020 at 1:58 pmjfonkenSubscriberSome additional information, I also encounter a similar problem when I want to save a state in CFDpost.nNovember 3, 2020 at 4:51 pmDrAmineAnsys EmployeeNo intel chips. nThis is definitely a graphic on Windows issue. nNovember 4, 2020 at 5:55 amNovember 4, 2020 at 3:02 pmDrAmineAnsys EmployeeHave a look into this:nnnAnd try enforcing usage of NVIDIA.nNovember 5, 2020 at 9:21 amjfonkenSubscriberHI DrAmine,nWhen I disable the Intel graphic card, CFDpost works properly nHowever, with the Intel graphic card disabled, other processes are hindered, so I need to figure out how to use NVIDIA in CFDpost without disabling the Intel card.nThanks for your valuable advice! nNovember 5, 2020 at 9:35 amDrAmineAnsys EmployeeWelcome!nnYou can make it applications specific:nnnNovember 5, 2020 at 10:15 amjfonkenSubscriberThis works! Thank you very much!nViewing 19 reply threads
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