Change a email adress or name ANSYS Account

- September 25, 2019 at 1:42 pm
  
  krzysztof.reszuta
  Subscriber
  
  Hello
  
  How to change my account email and username in my ANSYS Account on the page https://myaccount.ansys.com/account
  
  Solution provided in help doesn't work due to wrong http address http://ansys.online/profile
  
  To update your ANSYS Account profile information, go to http://ansys.online/profile. Sign in to your ANSYS Account, then edit the fields as desired
- September 26, 2019 at 5:30 am
  
  Naresh Patre
  Ansys Employee
  
  Hello kres_nxt
  
  Email address cannot be changed once it has been registered. You will have to register using new email and create a new account.
- September 26, 2019 at 7:05 am
  
  krzysztof.reszuta
  Subscriber
  
  Hello Naresh Patre
  
  Thank you for the answer.
  
  In that case it is possible to delete current account?
  - September 26, 2019 at 7:44 am
    
    Naresh Patre
    Ansys Employee
    
    kres_nxt I will check it and let you know. However, I don't see any reason for deleting your current account. You can just create a new account and start using it and leave the existing account as it is.
- October 7, 2019 at 5:16 am
  
  Naresh Patre
  Ansys Employee
  
  kres_nxt
  
  There doesn't seem an option for deleting an account once created. So as mentioned earlier, just create a new account and start using it and leave the existing account as it is.

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