Close account

- July 16, 2019 at 6:22 pm
  
  michael.gasca
  Subscriber
  
  Close account
- July 17, 2019 at 7:53 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hello Gothic
  
  I am sorry for the issues you might have faced with respect to your access to the Forum.
  
  I see from my database that your trial license has expired on the 16th of July 2019 and that could be the potential reason behind the access issues.
  
  Is there any other issue you are facing other than this that I can help you with?
  
  I can see the difficulty at your end but I hope you understand that as per policy the trial period has a fixed validity it won't be possible to activate the application beyond the trial period.
- July 17, 2019 at 6:05 pm
  
  michael.gasca
  Subscriber
  
  Its ok man, I was able to close the account by phone, thank you for you'r time......

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