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Ansys Products

    • sobhanis
      Subscriber

      Hi 


      whenever I tried to access cluster I got the attached error. Does anybody know how can I fix it?


      P.S I checked it with mobaXterm and I had the access. 

    • tsiriaks
      Ansys Employee

      can you try using IP address for the 'submit host' ?

    • sobhanis
      Subscriber

      yes

    • tsiriaks
      Ansys Employee

      does that make any difference ?

    • sobhanis
      Subscriber

      No. same error shows up

    • tsiriaks
      Ansys Employee

      From your machine, can you ssh to that submit host with the credential you put in the boxes in RSM window ? Please post the screenshot of this.

    • sobhanis
      Subscriber

    • tsiriaks
      Ansys Employee

      I see. Did you have to press 'enter' when you first log into it ? If so, that's the issue.


      I recommend contacting Mike Sander, if he still works there, he was the cluster admin that worked with me to help Ali Tabei getting RSM Mechanical setup properly.


      There were a bunch of issues although most shouldn't be user specific (meaning they are already resolved and do not apply to you now)

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