Ansys Products

Ansys Products

ConfigureThisMachine.exe failed with error code 259

    • Amal85
      Subscriber

      Hi ,

      I have encountered this error after installing 2021 R2 version. Any idea how to solve this error?

    • Oscar Rocha
      Ansys Employee
      Hello
      do you have any old version installed on your Client machine ? can you try to uninstall and reinstall it ? Don't forget to make sure theC:\Program Files\AnsysEM\AnsysEM2x.x is completely deleted.
      Thanks.
    • Amal85
      Subscriber
      Thank you for your reply.
      Yes, I have the 2019 version and want to upgrade to the 2021 version. Should I uninstall the old version first and reinstall the new version? Is the step correct?
    • Oscar Rocha
      Ansys Employee
      Yes please, try to uninstall release 2019 and 2021 and then delete the folders of the installations. And to finish, reinstall only release 2021 and let me know if it works fine.
    • Bhosseini98
      Subscriber
      Hello
      I install the Ansys electronic desktop in my PC and during the installation process I faced with configure this machine .exe failed with error code 259 that caused my installation be incompleted ....
      Can you help me ?
      What should I do ?
      please help me...

    • Amal85
      Subscriber
      Hi I add this setting in the environment variableANSYS_EM_DONOT_PRELOAD_3DDRIVER_DLL=1.
      It works in my case.
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