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Ansys Products

Could not access to license server.

    • redant
      Subscriber
      Dear Sir,nI could not start Electomagnetics desktop 2020R2.4nMy computer should connect to license server through VPNnIt writes Failover feature 'ANSYS electronics_desktop' specified in license preferences is not available. FLEXlm server is not responding. Resource temporarily not available.nnHere is ansysedt.exe.202.out file n2020/10/29 22:19:29   INFO               Starting Licensing Client Proxy server.n2020/10/29 22:19:29   INFO               C:\Program Files\AnsysEM\AnsysEM20.2\Win64\licensingclient\winx64\ansyscl.exe -acl 19492.21599 -nodaemon -log C:\Users\ant.lukyanov\AppData\Local\Temp\.ansys\ansyscl.ant-lukyanov.logn2020/10/29 22:19:29   INFO               Started ANSYSLI server.n2020/10/29 22:19:31   CLIENT_CONNECT                                                                                          1/1/1/1  19492:ANSYSEDT.EXE:ant.lukyanov@ant-lukyanov:winx64  8388:192.168.0.25  n2020/10/29 22:19:31   NEW_CONNECTION     Connected to Licensing Client Proxy server: 51245@127.0.0.1.n2020/10/29 22:22:46   INFO               Unable to connect to FLEXlm path 1055@cayman; adding to Unavailable FLEXlm Servers cache.n2020/10/29 22:22:46   DENIED             designer_desktop               20.2 (2020.0507)            1/0/0/0                1/1/1/1  19492:ANSYSEDT.EXE:ant.lukyanov@ant-lukyanov02.eu.corp.samsungelectronics.net:winx64  8388:192.168.0.25  n      Failover feature 'Designer/NEXXIM Desktop' specified in license preferences is not available.n      FLEXlm server is not responding. Resource temporarily not available.n         ANSYSLI_SERVERS: 2325@caymann         FLEXlm Servers: 2325@cayman;1055@cayman;1055@CAYMANnHow to solve problem?nThank youn
    • redant
      Subscriber
      Just found that the problem comes from win 10 updates starting from 1909 or comes from KB4571756 that included in next win updates (1909, 2004 and 20H2)nA license server located on another machine. I have access to this machine through the VPN channel. The ports 1055 and 2325 are opened. nThe Electronics Desktop 2020 R2.4 cannot find the license server still.nANSYS_EM_DONOT_PRELOAD_3DDRIVER_DLL=1 solves problem of installation, but not license server connectionn
    • redant
      Subscriber
      The license server writes:n2020/11/03 21:38:23 Request being processed: Retrieve Current License Manager Run Moden2020/11/03 21:38:23 getIniOptionLMRunMode n2020/11/03 21:38:23 _________________________________________________________________________________________________n2020/11/03 21:38:23 Request being processed: Retrieve License File Listn2020/11/03 21:38:23 getLicFileList n2020/11/03 21:38:23 _________________________________________________________________________________________________n2020/11/03 21:38:23 Request being processed: View FlexNet Licensesn2020/11/03 21:38:23 viewFlexNetFile LicFile='ansoftd.lic'n2020/11/03 21:38:23 _________________________________________________________________________________________________n2020/11/03 21:38:30 Request being processed: View Licensing Interconnect Logn2020/11/03 21:38:30 viewansysliLog n2020/11/03 21:38:30 _________________________________________________________________________________________________n020/11/03 21:40:55 Request being processed: View Licensing Interconnect Lognn2020/11/03 21:40:55 viewansysliLog n2020/11/03 21:40:56 _________________________________________________________________________________________________nn2020/11/03 21:41:00 Request being processed: View Licensing Interconnect Lognn2020/11/03 21:41:00 viewansysliLog n2020/11/03 21:41:01 _________________________________________________________________________________________________nn2020/11/03 21:41:08 Request being processed: View Licensing Interconnect Logn2020/11/03 21:41:08 viewansysliLog n2020/11/03 21:41:09 _________________________________________________________________________________________________n2020/11/03 21:41:13 Request being processed: View Licensing Interconnect Logn2020/11/03 21:41:13 viewansysliLog n2020/11/03 21:41:13 _________________________________________________________________________________________________n2020/11/03 21:41:20 Request being processed: View Licensing Interconnect Logn2020/11/03 21:41:20 viewansysliLog n2020/11/03 21:41:20 _________________________________________________________________________________________________n2020/11/03 21:41:26 Request being processed: Retrieve Current License Manager Run Moden2020/11/03 21:41:26 getIniOptionLMRunMode n2020/11/03 21:41:26 _________________________________________________________________________________________________n2020/11/03 21:41:26 Request being processed: View FlexNet Debug Logn2020/11/03 21:41:26 viewLicenseLog n2020/11/03 21:41:26 _________________________________________________________________________________________________n2020/11/03 21:42:43 Request being processed: View Licensing Interconnect Logn2020/11/03 21:42:43 viewansysliLog n2020/11/03 21:42:44 _________________________________________________________________________________________________n2020/11/03 21:42:47 Request being processed: View Licensing Interconnect Logn2020/11/03 21:42:47 viewansysliLog n2020/11/03 21:42:47 _________________________________________________________________________________________________n2020/11/03 21:42:57 Request being processed: Retrieve Current License Manager Run Moden2020/11/03 21:42:57 getIniOptionLMRunMode n2020/11/03 21:42:57 _________________________________________________________________________________________________n2020/11/03 21:42:57 Request being processed: View FlexNet Debug Logn2020/11/03 21:42:57 viewLicenseLog n2020/11/03 21:42:57 _________________________________________________________________________________________________n
    • redant
      Subscriber
      Just found that I need to start the Electomagnetics desktop 2020R2.4 with Administrative rights!nSolvedn
    • Ashish Khemka
      Ansys Employee
      nnYou already found an answer to this question. I will mark it resolved.nnRegards,nAshish Khemkan
    • redant
      Subscriber
      Another issue was with ansyslmd.lic filenIt had first three lines:nSERVER Nemo ............ 1055 nVENDOR ansyslmd PORT=2325nUSE_SERVERn# Products licensed in this file:n....nnThe first line is ok. nThe second line need to fix ansyslmd.exe on port 2325. It was need because I using VPN channel and have only one opened port 2325 in firewall. Other ports was to open difficult.nAnd third line gives that ansyslmd.exe did not load on port 2325 every time when I reload license manager.nI deleted this third line and all works fine.nBRnAntonn
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