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[handoyo]

[handoyo]

can any one help me ?

[dsurendr]

Hello,

Can you check this path C:Program FilesANSYS IncANSYS StudentShared FilesLicensingwinx64 (default install path) and check if you have any update folder? If so, can you move the contents of the update folder to the winx64 folder?

Thank you.

[alonsoamz]

I have the same problem

[tsiriaks]

Hi handoyo and alonsoamz,

Please check your username and computer name and make sure that there is no special characters. I would recommend to just try creating a user profile with simple english letter like 'abc' or something and see if you get the same issue.

You can also refer to this thread

https://forum.ansys.com/forums/topic/licensing-issue-after-starting-spaceclaim/?order=all#comment-565b81f3-565b-494b-a041-a93f0159292d

Thank you,

Win

[Sushant]

I have also same problem

[tsiriaks]

Let us know what you have tried so far