Ansys Free Student Software

Ansys Free Student Software

Crashing of mechanical ANSYS

    • Malhar Nagar
      Subscriber

      Hi All,
      My mechanical Ansys crashes every time a run a simulation (even if it's very basic). I am suspecting it to be an issue with graphics however it meets the minimum hardware requirements of ANSYS student version. I am facing this issue even after updating all the drivers.

      My Processor: AMD Ryzen 5 5600U with Radeon graphics

      Also, once in a while I get an error message as shown:

      Kindly help or guide me regarding this issue.

      Thanks.

    • Saumadeep
      Ansys Employee

      Hi Malhar

      Try reseting the Appdata. Follow the steps below to reset ANSYS Appdata:

      1. Exit ANSYS, if you are using it currently.
      2. Go to Start > Run
      3. Enter %APPDATA%
        1. A folder explorer window will open
        2. Open the Ansys folder. Look for the Ansys version you are using, for example, v221, and rename it to v221_Old
      4. Launch ANSYS and refresh the project

       

      Regards,

      Saumadeep

    • Malhar Nagar
      Subscriber

      Hi Saumadeep,

      I followed these steps but the issue still persists. On starting the workbench, a new v222 file gets created as seen in the picture. 

      Could you please guide me further?

    • Saumadeep
      Ansys Employee

      Hi Malhar

      Yes, a new file should get created once you restart the workbench.

      Please try the following, and see if this works:

      1. Make sure you meet the minimum hardware requirements mentioned here: Download Ansys Student | Workbench-based Simulation Tools
      2. Make sure to update all the drivers.
      3. Please start a new project on a different workbench file and see if the same problem persists. The model can get corrupt, so that may be a reason for this problem.
      4. Try to install a different version of Ansys and see if the problem still persists.
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