March 6, 2023 at 2:12 aminfoSubscriber
I have noticed with the version 2022r2 and 2023r1 that sometimes when closing a tab or window the program does not respond. Is it some bug that maybe you should know and repair for the next version?
March 6, 2023 at 2:50 amDevendra BadgujarForum Moderator
Hello Evangelos Papageorgiou
In most cases, this can be resolved by updating your graphics drivers directly from the manufacturer website (i.e. NVIDIA).
You might also want to clear your user settings from File > SpaceClaim Options > Advanced > Reset All User Settings.
Make sure your computer is using the main graphics card for SpaceClaim/Discovery. Let me know if this works for you.
March 8, 2023 at 4:36 aminfoSubscriber
Devendra Badgujar I have tried updating graphics but nothing happened.
To reset the user settings is not an option as we need our custom configuration.
So the problem remains, for at least two different computers.
March 8, 2023 at 5:00 amDevendra BadgujarForum Moderator
Please share the application logs from the location below to firstname.lastname@example.org
AppDataLocalTempDiscovery (Share the entire folder)
Also, can you share a short video of the problem to understand this better. Thank you.
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