Crashing while closing

- March 6, 2023 at 2:12 am
  
  info
  Subscriber
  
  I have noticed with the version 2022r2 and 2023r1 that sometimes when closing a tab or window the program does not respond. Is it some bug that maybe you should know and repair for the next version?
- March 6, 2023 at 2:50 am
  
  Devendra Badgujar
  Forum Moderator
  
  Hello Evangelos Papageorgiou
  
  In most cases, this can be resolved by updating your graphics drivers directly from the manufacturer website (i.e. NVIDIA).
  
  You might also want to clear your user settings from File > SpaceClaim Options > Advanced > Reset All User Settings.
  
  Make sure your computer is using the main graphics card for SpaceClaim/Discovery. Let me know if this works for you.
  
  Regards.
  - March 8, 2023 at 4:36 am
    
    info
    Subscriber
    
    Devendra Badgujar I have tried updating graphics but nothing happened.
    
    To reset the user settings is not an option as we need our custom configuration.
    
    So the problem remains, for at least two different computers.
  - March 8, 2023 at 5:00 am
    
    Devendra Badgujar
    Forum Moderator
    
    Evangelos Papageorgiou
    
    Please share the application logs from the location below to ansys-discovery-support@ansys.com
    
    C:UsersAppDataLocalTempDiscovery (Share the entire folder)
    
    Also, can you share a short video of the problem to understand this better. Thank you.

Viewing 1 reply thread

You must be logged in to reply to this topic.

Ansys Innovation Space

SimACE-23

Boost Ansys Fluent Simulations with AWS

Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

Trending discussions