December 2, 2020 at 11:55 amtim.dukesSubscriber
A customer I believe has had a mix-up with there account email being incorrect and the subscriptions assigned to the wrong email.
Could I request this be switched from email A to email B
December 2, 2020 at 12:14 pmNaresh PatreAnsys Employee
Hello Tim Dukes
I will check with the team and get back to you.
December 4, 2020 at 7:04 amNaresh PatreAnsys Employee
Hello Tim Dukes
I am seeing both the email addresses under the list of admins for the customer account. You can ask the admin to remove the incorrect email address from the admin list as well as from the Users list from the Administration panel of the Discovery account.
December 4, 2020 at 9:09 amtim.dukesSubscriber
Hi Naresh, thanks for looking into this customer is now sorted.
- You must be logged in to reply to this topic.
Boost Ansys Fluent Simulations with AWS
Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.
Earth Rescue – An Ansys Online Series
The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.
Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.
- How to work with STL file?
- Rotate tool in ANSYS Design Modeler
- section plane
- Using Symmetry in DesignModeler and Expanding the Results
- ANSYS FLUENT – Operation would result in non manifold bodies
- drawing a geometry by importing a table of points
- material properties
- Coordinates orientation
- “contact pair has no element in it.” how to resolve this problem
- Parameters not imported into Workbench 18.2 from Solidworks/Inventor
© 2023 Copyright ANSYS, Inc. All rights reserved.