discovery can not open，licensing Error

- July 31, 2020 at 2:00 am
  
  zhihong.song
  Subscriber
  
  license entiltements have not been refresher,can not log in to the account？
- July 31, 2020 at 5:08 am
  
  Naresh Patre
  Ansys Employee
  
  Hello Zhihong Song
  
  The error message indicates that you need to refresh your subscription license. The command for refreshing license is mentioned in the article "Discovery Subscription license - Command line options". For your reference, below are the steps and the required command to be executed
  
  Please find below the steps to execute the command:
  
  1.    Launch the Windows Command Prompt from the start menu in administrative mode.
  
  2.    In the command prompt, type in:
  
  cd C:Program FilesANSYS IncShared FilesLicensingwinx64
  
  (this is the default installation directory of Discovery products. If you have installed it at a different location, enter the appropriate path where ansysls_client.exe is present)
  
  3.    Once in that directory, run the following command:
  
  ansysls_client.exe -RefreshLicenseEntitlements
  
  This command refreshes license subscriptions on that machine. If Discovery products are not launched for more than a month, execute this command to refresh the license.

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