TAGGED: Ansys Discovery, installation
February 23, 2022 at 10:29 am
February 23, 2022 at 10:37 amDevendra BadgujarAnsys Employee
Please try disabling Intel graphics on the machine, this has been an issue we have been seeing lately resulting in the error you are getting.
Also please try installing the latest redistributable. You can try installing the appropriate one from here: Latest supported Visual C++ Redistributable downloads | Microsoft Docs
Please try installing the VC_redist.x64.exe and vc_redist.x86.exe for Visual Studio 2015, 2017, 2019 and 2022 package. If you already have 2015 installed, you may need to uninstall before installing this downloaded version.
February 24, 2022 at 9:15 ampgarciaSubscriber
February 24, 2022 at 10:26 amDevendra BadgujarAnsys Employee
Are they getting any error message, can you please share the image of that error message.
February 24, 2022 at 11:05 ampgarciaSubscriber
Hi Devendra Badgujar , It is solved , the problem was the type of license , Discovery Licensing Mode was in subscription and it should be in floating
February 24, 2022 at 11:07 amDevendra BadgujarAnsys Employee
Thanks for the update.
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