Discovery Getting Crashed with red screen error

- May 27, 2022 at 6:42 pm
  
  syed.ali
  Subscriber
  
  🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
  
  The following error pops up when opening discovery.
  
  This is for another customer.
  
  Please find the attached logs files.
  
  Thanks,
  
  Ali
- May 30, 2022 at 5:52 am
  
  Charudatta Bandgar
  Subscriber
  
  Hello Syed Saif Ali
  
  Please try installing the latest redistributable. You can try installing the appropriate one from here: Latest supported Visual C++ Redistributable downloads | Microsoft Docs
  
  Please try installing the VC_redist.x64.exe and vc_redist.x86.exe for Visual Studio 2015, 2017, 2019 and 2022 package. If they already have 2015 installed, you may need to uninstall before installing this downloaded version.
  
  Let me know if this helps.
  
  Regards.
- May 30, 2022 at 8:05 am
  
  syed.ali
  Subscriber
  
  Already tried these steps.
  
  Can you please provide me some other fix?

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