Discovery Installation problems

- August 13, 2020 at 7:44 am
  
  arnt.bloch
  Subscriber
  
  I downloaded the software, extracted it and run the install file.
  
  But the license is not able to start, asking for a file. I am stuck and need one-to-one help. I apreciate quick response
- August 13, 2020 at 9:39 am
  
  Naresh Patre
  Ansys Employee
  
  Hello arnt. bloch
  
  Which type of Discovery license do you have - subscription or floating?
  - August 13, 2020 at 11:03 am
    
    arnt.bloch
    Subscriber
    
    Naresh Patre I am not sure- My NFR licenses were not yet granted because of errors in the subscription portal (my portal does not show any licenses), and the problem has been escalated by PK in UK). I therefore downloaded the ANSYS DISCOVERY trial. I would appreciate personal help here
- August 13, 2020 at 11:23 am
  
  Naresh Patre
  Ansys Employee
  
  Hello arnt. bloch
  
  Thanks for sharing the details. I see an email from Peter regarding this issue. Let's continue our discussion through that email.

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