TAGGED: How To, spaceclaim
February 28, 2020 at 2:02 pm
March 2, 2020 at 5:47 amSubashni RavichandranAnsys Employee
Hello Tim Dukes
Could you please confirm if the customer has installed the CAD Translators with "Run as Administrator"?
March 2, 2020 at 10:26 amtim.dukesSubscriber
Hi Subashni customer is running Discovery Essentials so only downloads the Discovery Essentials and standard download. Are the CAD translators now required for this? I thought they were just for ultimate?
March 6, 2020 at 10:49 amSubashni RavichandranAnsys Employee
Hello Tim Dukes
Sorry for the misunderstanding. CAD Translators are not required for this.
I have consulted the Licensing team on this. I will keep you updated on any information I receive from them.
March 6, 2020 at 11:01 amtim.dukesSubscriber
Hi Subashni , I have managed to do a web session with the customer. It looks like they were using the latest solidworks release which is not yet supported by SpaceClaim. Will mark this one as answered.
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