July 15, 2019 at 1:01 pmnmorrisSubscriber
Why is my Discovery Ultimate pulling my Enterprise License? I thought these were separate licenses.
July 15, 2019 at 2:13 pmBrian BuenoAnsys Employee
Which license are you referring to specifically?
Is your installation of Discovery Ultimate licensed through a floating enterprise license or should it be running off a subscription?
July 15, 2019 at 2:30 pmnmorrisSubscriber
Brian Bueno It is a floating Discovery enterprise license. When I open Discovery Ultimate, it is pulling the Mechanical Enterprise license.
July 15, 2019 at 9:01 pmBrian BuenoAnsys Employee
Are you using the latest version of Discovery (2019 R2)?
July 16, 2019 at 12:38 pmnmorrisSubscriber
Brian Bueno No I am using 2019 R1. Why would that make a difference which license it is using? I verified in the license preferences that the Discovery Ultimate Enterprise license is above the Mechanical Enterprise License.
July 17, 2019 at 12:50 pmNaresh PatreAnsys Employee
Hello N. Morris
Can you send the diagnostics file to look into this issue? Details about gathering the diagnostics file are mentioned in below post. Please send them to email@example.com
Discovery Enterprise licensing: Gathering diagnostic information - Knowledge Base - Ansys Discovery Forum
July 18, 2019 at 4:41 amNaresh PatreAnsys Employee
Hello N. Morris
In your license preferences, please also move Discovery Ultimate Enterprise to the top of the PrepPost tab. That should resolve the issue.
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