Discovery Using Enterprise License

- July 15, 2019 at 1:01 pm
  
  nmorris
  Subscriber
  
  Why is my Discovery Ultimate pulling my Enterprise License? I thought these were separate licenses.
- July 15, 2019 at 2:13 pm
  
  Brian Bueno
  Ansys Employee
  
  N. Morris
  
  Which license are you referring to specifically?
  Is your installation of Discovery Ultimate licensed through a floating enterprise license or should it be running off a subscription?
  - July 15, 2019 at 2:30 pm
    
    nmorris
    Subscriber
    
    Brian Bueno It is a floating Discovery enterprise license. When I open Discovery Ultimate, it is pulling the Mechanical Enterprise license.
  - July 15, 2019 at 9:01 pm
    
    Brian Bueno
    Ansys Employee
    
    N. Morris
    
    Are you using the latest version of Discovery (2019 R2)?
  - July 16, 2019 at 12:38 pm
    
    nmorris
    Subscriber
    
    Brian Bueno No I am using 2019 R1. Why would that make a difference which license it is using? I verified in the license preferences that the Discovery Ultimate Enterprise license is above the Mechanical Enterprise License.
- July 17, 2019 at 12:50 pm
  
  Naresh Patre
  Ansys Employee
  
  Hello N. Morris
  
  Can you send the diagnostics file to look into this issue? Details about gathering the diagnostics file are mentioned in below post. Please send them to ansys-discovery-support@ansys.com
  
  Discovery Enterprise licensing: Gathering diagnostic information - Knowledge Base - Ansys Discovery Forum
- July 18, 2019 at 4:41 am
  
  Naresh Patre
  Ansys Employee
  
  Hello N. Morris
  
  In your license preferences, please also move Discovery Ultimate Enterprise to the top of the PrepPost tab. That should resolve the issue.

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