dislpay graphic problem

- September 20, 2018 at 9:20 am
  
  rishav100000
  Subscriber
- September 26, 2018 at 12:02 am
  
  pgl
  Ansys Employee
  
  I've moved this into our Installation and Licensing section.
  
  Looks like an incompatible graphics card. See here for graphics cards that we have tested.
  
  Can you share what card you are using?
- September 26, 2018 at 12:25 pm
  
  JakeC
  Ansys Employee
  
  Hi rishav100000,
  
  Can you please run the following:
  
  Start -> type dxdiag.exe -> Select DxDiag
  
  Click on each of the display tabs and post a screenshot of that tab here please.
  
  If using a laptop and an nvidia card please try the following:
  
  Start -> Nvidia Control Panel -> Manage 3D Settings -> Global Settings -> Preferred graphics processor -> High Performance NVidia Processor.
  
  Thank you,
  
  Jake
- September 27, 2018 at 4:58 am
  
  rishav100000
  Subscriber
  
  when i have installed it a few months ago it was working good but recently i am facing this problem
- September 27, 2018 at 4:59 am
  
  rishav100000
  Subscriber
  
  i am using nvidia geforce gtx 1060
- September 27, 2018 at 5:00 am
  
  rishav100000
  Subscriber
- September 27, 2018 at 5:01 am
  
  rishav100000
  Subscriber
- September 27, 2018 at 5:24 pm
  
  tsiriaks
  Ansys Employee
  
  Hi rishav100000@gmail.com,
  
  Try updating your graphics card driver
  
  Go to here https://www.nvidia.com/Download/index.aspx?lang=en-us
  
  fill out information , then download and install the latest driver available on there.
  
  Thank you,
  
  Win
- September 28, 2018 at 4:48 am
  
  rishav100000
  Subscriber
  
  thank you the problem is solved
- September 28, 2018 at 3:43 pm
  
  tsiriaks
  Ansys Employee
  
  That's great ! Thank you for the confirmation. I'm glad the problem is resolved now.
  
  Win

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