September 20, 2018 at 9:20 am
September 26, 2018 at 12:02 ampglAnsys Employee
I've moved this into our Installation and Licensing section.
Looks like an incompatible graphics card. See here for graphics cards that we have tested.
Can you share what card you are using?
September 26, 2018 at 12:25 pmJakeCAnsys Employee
Can you please run the following:
Start -> type dxdiag.exe -> Select DxDiag
Click on each of the display tabs and post a screenshot of that tab here please.
If using a laptop and an nvidia card please try the following:
Start -> Nvidia Control Panel -> Manage 3D Settings -> Global Settings -> Preferred graphics processor -> High Performance NVidia Processor.
September 27, 2018 at 4:58 amrishav100000Subscriber
when i have installed it a few months ago it was working good but recently i am facing this problem
September 27, 2018 at 4:59 amrishav100000Subscriber
i am using nvidia geforce gtx 1060
September 27, 2018 at 5:00 am
September 27, 2018 at 5:01 am
September 27, 2018 at 5:24 pmtsiriaksAnsys Employee
Try updating your graphics card driver
Go to here https://www.nvidia.com/Download/index.aspx?lang=en-us
fill out information , then download and install the latest driver available on there.
September 28, 2018 at 4:48 amrishav100000Subscriber
thank you the problem is solved
September 28, 2018 at 3:43 pmtsiriaksAnsys Employee
That's great ! Thank you for the confirmation. I'm glad the problem is resolved now.
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