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DLL missing after Ansys Student Version installation

    • Henrique Alves Junqueira Nogueira Branco
      Subscriber

      Hello everyone.



      I installed the Ansys Student version 19.1 and when I start Workbench I got this error:


       


      RnWB2.exe - system error


      "The program can´t start because api-ms-win-crt-string.l1-1-0.dll is missing in your computer. Try to reinstall the program to solve the problem"


      Can anyone help me, please? 

    • JakeC
      Ansys Employee

      Hello,


      It sounds like you may be missing the Universal C Runtime.  Please see this microsoft post here:
      https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

      It may also be installed if you update windows to the latest updates for your version of Windows.


      Thank you,


      Jake

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