July 1, 2019 at 2:09 pmSukeshSubscriber
Dear Support people,
I have downloaded and installed ANSYSACADEMICSTUDENT_2019R2_WINX64.
Initially it gave licence error and I posted it here. Someone suggested me to renew the license. Tried that and that error is sorted out. But, got the following screen where I could not see analysis systems.
July 1, 2019 at 7:08 pmtsiriaksAnsys Employee
What are the outputs of the following commands from the CMD Prompt
“%AWP_ROOT194%..Shared FilesLicensingwinx64ansysli_util” -checkout aa_t_i
“%AWP_ROOT194%..Shared FilesLicensingwinx64ansysli_util” -checkout ANS_SOLVER
July 1, 2019 at 9:05 pmSukeshSubscriber
Thank you for the reply.
I have tried running the above in CMD and for both I got, The system cannot find the path specified as output.
July 1, 2019 at 10:26 pmtsiriaksAnsys Employee
Please post the screenshots of them. Did you include the quotation mark at the front ? Make sure you include all of them.
July 2, 2019 at 1:12 am
July 2, 2019 at 4:46 pmtsiriaksAnsys Employee
That's odd. Are you sure you installed 2019 R2 ?
What is the output of
from your CMD Prompt ?
July 2, 2019 at 6:46 pm
July 2, 2019 at 10:08 pmtsiriaksAnsys Employee
It only shows 19.1 in your environment variables. Can you confirm if you tried installing 2019 R2 ?
In the meantime, for 19.1, you can try these commands
“%AWP_ROOT191%..Shared FilesLicensingwinx64ansysli_util” -checkout aa_t_i
“%AWP_ROOT191%..Shared FilesLicensingwinx64ansysli_util” -checkout ANS_SOLVER
July 3, 2019 at 12:53 am
July 3, 2019 at 5:19 pmtsiriaksAnsys Employee
Ok, this looks good.
What was the installation package name that you used to install 19.1 ?
Also, go to here C:Program FilesANSYS IncANSYS Student , and see if you have install.err file in here. If so, post the content of it. If not, post the content of install.log
July 4, 2019 at 12:57 amSukeshSubscriber
I dont have install.eerr file in the folder mentioned.
install.log file contents are as mentioned below.
Start Installation: Sun May 19 19:07:08 2019
Revision: Release 19.1
Username of Installer: LAPTOP-LQLC8OTDsukes
User Has Administrator Privileges
C:UserssukesAppDataLocalTempans_install_tmp14144instcore.exe -usetempdir C:UserssukesAppDataLocalTempans_install_tmp14144 -launchdir C:Ansys -admin
Initial mount directory:
C:Program FilesANSYS IncANSYS Student
July 10, 2019 at 9:33 pmtsiriaksAnsys Employee
This does not seem like a full install.log. Could you post the entire content ?
You may have to reinstall the software.
July 11, 2019 at 12:58 amSukeshSubscriber
Thank you for your support and help.
i have uninstalled 19.1 and installed ANSYSACADEMICSTUDENT_2019R2_WINX64. Its perfectly working.
July 11, 2019 at 4:14 pmtsiriaksAnsys Employee
That's great ! Thank you for the update.
Could you mark the thread as 'resolved' ('Is Solution') , so we know that this has been addressed ?
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