Ansys Free Student Software

Ansys Free Student Software

Error downloading 18.1 or 18.2 student

    • nicocampbell10
      Subscriber

      I cannot download any of the versions of ANSYS for some reason. The error is below. Please help.


      An error occurred while processing your request.


      Reference #50.a6a5c348.1505432472.38c983d


      Thank you,


      Nico

    • pgl
      Ansys Employee

      Thanks Nico,


      We are aware of this issue and are working diligently to fix it. The file server is temporarily down whilst we update the download packages.


      I don't have an ETA for when this will be fixed yet, but anticipate within 12 hours. Apologies for this inconvenience. 

    • tuannguyen
      Subscriber

      Hi pgl,


      I have a same issue when downloading.


      Hopefully you can fix it soon.


      Thank you.


      Tuan

    • nicocampbell10
      Subscriber

      Thanks Nico,


      We are aware of this issue and are working diligently to fix it. The file server is temporarily down whilst we update the download packages.


      I don't have an ETA for when this will be fixed yet, but anticipate within 12 hours. Apologies for this inconvenience. 


       


      Its been nearly 12 hours and no change. Also, is 18.0 still available for download? It is not listed in prior releases.


      Thanks


      Nico


    • pgl
      Ansys Employee

      The download issue has been fixed! Thanks for your patience! 

    • twz94
      Subscriber

      Hi! I'm currently facing the same problem.


      An error occurred while processing your request.


      Reference #50.db174b17.1505584680.3d3fee5


      Thanks,


      wz

    • jeremiah.hellmuth
      Subscriber

      hi, i am getting an error message when i try and download the ANSYS Student Software 18.2. below is a copy of the error message.


       


      An error occurred while processing your request.


      Reference #50.1e517368.1505634167.4f5b94b5

    • axon7
      Subscriber

      I am also getting the same error.


       


      An error occurred while processing your request.


      Reference #50.6ce86768.1505657438.e7a93f3


       

    • ninjahatory
      Subscriber

      I'm getting the same error.

    • nicocampbell10
      Subscriber

      The problem is not fixed

    • pgl
      Ansys Employee

      Goodness! Looks the download problem has returned! Apologies.


      This is impacting the ANSYS Student 18.2 and 18.1 downloads, plus AIM Student 18.1.


      A small consolation is that I have verified that the AIM Student 18.2 product download is working fine as of 3:20 pm PDT today. 


      We'll endeavor top get this fixed ASAP on Monday EDT (USA).

    • twz94
      Subscriber

      Hi, I'm now able to download ANSYS Student 18.2!


      Thank you for fixing the problem

    • axon7
      Subscriber

      Download works now. Thanks alot

    • nicocampbell10
      Subscriber

      The download is back up for 18.1 as well. 


      Thank you

    • ninjahatory
      Subscriber

      It's working, thank you.

    • pgl
      Ansys Employee

      Yes indeed the issue (a dynamic link) has been fixed. 


      Once again apologies for any inconvenience.


      Enjoy the product and thanks for participating in the ANSYS Student Community.  

    • RMH85
      Subscriber

      I was trying to download the academic version 18.1. There seems to be the same issue as mentioned above. Would it be possible to look into this issue again?


      Thanks very much already

    • Vishal Ganore
      Ansys Employee

      I have just checked. Download is working fine. 

    • mkelgo
      Subscriber

      Hello, 


      Problem with downloading Ansys Student 18.2 remains.


      An error occurred while processing your request.


      Reference #30.8d1f1602.1509377652.538d7f5f


       


      Best regards,


       

    • Markov M.E.
      Subscriber

      hi, same problem now with ansys student 18.2



      An error occurred while processing your request.


      Reference #30.8d1f1602.1509384317.5453eee5

    • akenk
      Subscriber

      Hello


      I am also having same error (An error occurred while processing your request.


      Reference #30.871f1602.1510613911.2525319)


       when trying to download Ansys student 18.2 (same with v18.1 and v17.2).


      Hoping for a quick solution.


      Best Regards,


       


      FIXED

    • Leonardo
      Subscriber

      Hi, 


      I'm also having the same error. Both v18.1 and v18.2.


      Thanks in advance for your help. 


      Regards, 

    • akshayj10
      Subscriber

      Hello,


      I am getting the same error


      An error occurred while processing your request.


      Reference #30.3db62d17.1510932289.3f8f7b0


      if there is a fix for this error please share.


      Thank You,


      Akshay

    • akshayj10
      Subscriber

      Hello,


       


      I am facing the same issue


      An error occurred while processing your request.


      Reference #30.3db62d17.1510932289.3f8f7b0


      If there is any fix please share.


       


      Thank you,


      Akshay Jadhav

    • Gabriel Meier
      Subscriber

      Facing the same issue


       


      An error occurred while processing your request.


      Reference #30.27b7efc7.1510967453.10ed2bd3


      If there is any fix, please share.


       


      Thank you,


      Gabriel Meier


       

    • ceegeehen
      Subscriber

      I've got an error as well, trying to download the student version:


      An error occurred while processing your request.


      Reference #30.9729d242.1510973273.8748efa


       

    • LongBlack
      Subscriber

      Hi I am also getting same issue


       


      An error occurred while processing your request.


      Reference #30.d7fd6dcb.1511828964.9904f3b


      If theres any fix plz share.


       


      Thanks


       

    • Vishal Ganore
      Ansys Employee

      Download is working fine. It could be browsers issue. Try clearing your browser's cookies and cache. Let me know if that works. 


      Procedure to do that in chrome is explained here (Step 1 to 5).


      http://windowsreport.com/error-occurred-while-processing-your-request-windows-10/

    • Snivelyk1
      Subscriber

      The error can be avoided by changing from https to http in the address line of the product download page.  When the error arises just delete the "s" from the "https" in the address line and hit enter

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