error (I cannot open design modeler)

- October 10, 2018 at 4:09 pm
  
  fa-ri
  Subscriber
  
  hello all
  
  I cannot access design modeler
  
  how can I fix it
  
  With regards
- October 10, 2018 at 4:41 pm
  Karthik R
  Administrator
  Hello,
  
  It seems like a problem with your WorkBench environment variables.
  - Close all your WorkBench sessions.
  - Search for %appdata% in your start menu of your Windows (hoping you are getting this on Windows).
  - Open the folder ANSYS and locate the folder corresponding to the release there (say v190 or v191).
  - Rename this folder to v190_old (say) and try to open another session of WorkBench.
  Please let us know what you find.
  
  Thank you.
  
  Best Regards,
  
  Karthik
- October 10, 2018 at 6:50 pm
  
  fa-ri
  Subscriber
  
  Dear Karthik
  
  Thank you so much for your reply. It was helpful.
  
  With regards
  
  fa-ri

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