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Error installation Ansys 2019 R3

    • hsallet
      Subscriber

      Hello,


      I tried to install Ansys 2019 R3 on my personal laptop from an student license.


      I tried to run the installation twice from the network drive of my university (using vpn) and installed Ansys under "C:Program Files" (suggested by default). The second time I deleted the "ANSYS Inc" file before installation.


      Unfortunately, the installation completed with errors twice, and I don't have the Ansys launcher created on my computer (I have many files installed under "Program Files", but not the Ansys executable).


      First installation: the error was a list of errors like "Could not find configuration script: AnsConfigACP.tcl" (as well as other .tcl files)


       


      Could anyone help me please?

    • hsallet
      Subscriber

      Second installation: see the error below
      >>>


      >
      ANSYS installation: Tue Apr 7 09:24:14 2020
      Revision: 2019 R3

         ###### Error #######
         Error extracting \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1electaimWINX64.7z:
         '"C:UsersdarXwordAppDataLocalTempans_install_tmp126727zip7z.exe" x -aoa -bb1 "\software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1electaimWINX64.7z" "-oC:Program FilesANSYS Incv195Electronics"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1polyflowWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1configspolyflowWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1fluentcWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1fluentsWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1fluentpWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1fluent3ddpWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1distcompWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1autodynWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1addincfgautodynWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1lsdynaWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1anscustWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1addincfgmatdesWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1acpWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1addinsacpWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1configsacpWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1shapeoptimizationWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1cadsacadWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1cadscat5WINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1cadsdatakitWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1cadsosmWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1geomproeWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1cadspeWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1cadsaiWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1geomunigWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1cadsnxWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1cadsseWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1cadsswWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1licenseWINX64.7z
         ###### Error #######
         During installation media extract, could not find file: \software.ethz.chhsallet$Ansys_2019_R3_Stud_Win__EN2019_R3ANSYS2019R3_WINX64_Disk1hlphlplicHLPLIC.7z
         ###### Error #######



         Error was encountered during the licensing configuration:
         '"C:Program FilesANSYS IncShared Filesbinwinx64tclsh.exe" "C:Program FilesANSYS IncShared FilesLicensinglicadminscriptsLicAdminMain.itcl"  -silentinstallclient -release "2019 R3" -licserverinfo 2325:1801:lic-ansys.ethz.ch -lang en-us ' terminated after 1 attempts with the following error(s):
             Failed to start
         Exit Code: -1
         ###### Error #######
         Error executing configuration script 'C:UsersdarXwordAppDataLocalTempans_install_tmp12672configAnsConfigACP.tcl'
         '"C:UsersdarXwordAppDataLocalTempans_install_tmp12672tclbinwinx64tclsh.exe" "C:UsersdarXwordAppDataLocalTempans_install_tmp12672configAnsConfigACP.tcl"  -installdir "C:Program FilesANSYS Inc" -rev 195 -dotrev 2019 R3 -scripttosource "C:UsersdarXwordAppDataLocalTempans_install_tmp12672configConfigCommon.tcl" -sourcedir "C:UsersdarXwordAppDataLocalTempans_install_tmp12672" -os_lang en-us -install ' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 1
         couldn't execute "C:Program FilesANSYS Incv195commonfilesconfigswinx64configAnsConfigACP.exe": no such file or directory
             while executing
         "exec $cmdPath"
             invoked from within
         "if { $config == 1 || $unconfig == 1 } {
            if { $config == 1 } {
               puts "Configuring ACP ..."
            } else {
               puts "ACP Unconfiguring ..."
            }
         ..."
             (file "C:UsersdarXwordAppDataLocalTempans_install_tmp12672configAnsConfigACP.tcl" line 21)
      >>>


      >

    • tsiriaks
      Ansys Employee

      There were lots of issues during extractions.


      I'd recommend to totally wipe out C:Program FilesANSYS Inc   folder


      Copy over the installation media (Disk 1 and Disk 2) from the network drive to be local on your machine


      Mount these two disks, then run the setup.exe with 'run as administrator' from Disk 1 , provide Disk 2 path/drive when prompted.

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