Learning Forum

[lacho]

Update failed for the Solve Physics component in Study. External component has thrown an exception.

[Naresh Patre]

Hello Lidya Acho

Do you have Workbench R19 installed on your machine? If this is the case, then you might get the error that you mentioned. This error is occurring due to some environment variables. To overcome this issue, change environment variables as mentioned below:

Start -> Right Click on My Computer/This PC -> Properties -> Advanced System Settings -> Environment Variables

In the bottom pane, locate AWP_ROOT190

Select it and click Edit.

Change the variable value to:

C:Program FilesANSYS Incv190 (or the directory where Workbench is installed)

Click Ok,

Similarly, locate ANSYS190_DIR and change value to:

C:Program FilesANSYS Incv190ANSYS (or the directory where Workbench is installed)

click Ok.

 

Please let me know if this resolves the issue.

[lacho]

Unfortunately, everything seems to be set exactly as you have mentioned and I am still experiencing the same issue.

[Naresh Patre]

Lidya Acho I will contact you separately through mail.

[Janos Szegletes]

Is there any update, how this issue can be solved? I have similar problem with 19.2!

[Naresh Patre]

Janos Szegletes There were some issues identified in the model with the automatically generated contacts. But I did not get any response whether fixing the contacts solved the issue or not.

Did you try out the suggestion mentioned in one of the above posts of modifying the environment variables? If you are still facing the problem, are you seeing it on all models or on any specific model? Will you be able to share a simple model to reproduce the issue?

[Janos Szegletes]

Naresh Patre  The environmental variables were exactly the same what you recommended to set. I have received it only for AIM Structural Tutorial 4:  Insertion Force Prediction yet. However it was most complex simulation I've tried in AIM yet, so maybe this issue is general for nonlinear problems. I can share my model with you.

[Naresh Patre]

Janos Szegletes I will send you a secure transfer link through separate email using which you can upload the model.

[Naresh Patre]

Hello Janos Szegletes

I was able to run the model you sent without any issue.

From the error message that you encountered, it looks like the issue may be due to Hungarian language. I am checking with the development team and will let you know.

[Janos Szegletes]

Naresh Patre Thank you, the language issue was indeed the key. In Hungarian we are using comma as decimal separator. I have changed that from comma to point in Windows OS setup and now it is running. So basically it works with points but it doesn't with comma as decimal separator. Thank you for your help and I hope I can help with this info the development team in finding the source of error.

[Naresh Patre]

Janos Szegletes This issue has already been reported to development and the current workaround is to change the separator from comma to decimal, as you did.