Error messages during activation

- February 25, 2021 at 12:28 am
  
  krodricks
  Subscriber
  
  This is the error displayed when launching SpaceClaim: 0% loss so connection should be successful with license server: Windows 10 Firewall. Is there a solution to this issue?
- February 25, 2021 at 4:55 am
  
  Naresh Patre
  Ansys Employee
  
  Hello Kevin Rodricks
  
  The account page is not showing any subscriptions due to which you are getting this license error. You need to first assign the subscription to yourself. I checked your account and noticed that you are the admin of the account, but it's strange that you are not seeing the Administration tab on your account page. So I have added you again as the admin user. Can you please log out of your Discovery account and log in again and check if you are able to see the Administration tab next to My Subscriptions tab. Then from the Administration tab, you can assign subscription to yourself and then launch SpaceClaim/Discovery.

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