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Error Solving – Licensing Issue

    • amberchow
      Subscriber


       


      Hello, 


      I keep getting the following error message appear when I try and run a simulation using the electromagnetics module. I have a student license for ANSYS2020 R1. I'm not sure how to get rid of it.

    • tsiriaks
      Ansys Employee

      Open up a file explorer, then copy and paste the following into its address bar


      %temp%.ansys


      once you are in this folder, sort by date modified, and open up those recent files and look at the bottom of each file. Do you see any line with DENIED ? If so, post this (and lines around it) here

    • amberchow
      Subscriber

      Hi, I looked at the documents in the folder but no lines said denied... The types of messages I was seeing CHECKIN CHECKOUT CLIENT_EXIT and CLIENT_ACCEPT. 

    • tsiriaks
      Ansys Employee

      Hmm, so this might not be a licensing issue.


      Let's try this. In your Workbench GUI -> Tools -> License preferences , then select the radio button to use 'separate license for each application'


      Try solving it again. If issue persists, look at the top of your solution information output, what is the license that being used for this run ?

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