Ansys Products

Ansys Products

Error Spaceclaim.core.dll does not exist

    • SkyLeopard
      Subscriber

      Hi,


       


      I am trying to set up my student version of Ansys.  I have run into the issue that my spaceclaim does not exist/is not active it seems.


       


      A quick browse of the forum lead me to this thread:


      https://forum.ansys.com/forums/topic/spaceclaim-not-active-in-my-ansys-19-2/


       


      I followed up to the point they stopped responding.  It did not have a solution.


       


      I went into %appdata% and into my SpaceClaim folder.  


       


      There is no 19.2 Folder (or 19.4 I think that is the version I have)


      There is no SCDM19.2 folder (or 19.4)


       


      The only file I see in this location is giprof.out


       


      I attached a screengrab.


       


       Install package is:


      ANSYSACADEMICSTUDENT_2019R2_WINX64


      The directory I have it installed in is: 


      C:Program FilesANSYS IncANSYS Studentv194

    • tsiriaks
      Ansys Employee

      Hi SkyLeopard,


      Can you launch stand-alone SpaceClaim ? Open CMD Prompt, then copy paste the following command


      "C:Program FilesANSYS Incv194SCDMSpaceClaim.exe"


      Please also post the screenshot of the error message about Spaceclaim.core.dll


      Thanks,


      Win

    • SkyLeopard
      Subscriber

      Hi Win,


       


      I was unable to enter that into the command prompt.  I had to cd into Ansys Student.  There didnt seem to be a direct path from ANSYS Inc to v194 using your 


      "C:Program FilesANSYS Incv194SCDMSpaceClaim.exe"


      I got there in the command prompt using:


      "C:Program FilesANSYS IncANSYS Student/v194/SCDM"


      Upon entering SpaceClaim.exe I got what is in attached image 1.


       


      Error message (upon opening) screenshot is image 2.


       


      Just the error message is image 3.


       


      Screenshots of files (that i think are relevant) in SCDM are images 4&5


      1)


      1


       


      2)



       


      3)



       


      4)


       


      5)

    • tsiriaks
      Ansys Employee

      Whoops , sorry I provided the wrong path, I forgot this is ANSYS Student.


      Yea, you were right to go to C:Program FilesANSYS IncANSYS Studentv194SCDM


      the main issue here is that you don't have SpaceClaim.exe for some reason even though you have a bunch of other files.


      I would recommend to uninstall this and make sure to completely remove C:Program FilesANSYS Inc  folder before reinstalling it.


      Now, make sure you turn off all security software like Firewall or Anti-virus, etc. Then reinstall the software with 'run as administrator'


      Once finished, check if you have C:Program FilesANSYS IncANSYS Studentv194SCDMspaceclaim.exe


      Thanks,


      Win

    • SkyLeopard
      Subscriber

      Hi I have reinstalled it as admin.


       


      I checked the file path.  It looks like spaceclaim is there this time.  However on start up I get the error: unable to connect to or start local server


       


      The installer said it completed install with errors.  I am also attaching the error log i found


       


      I am having trouble uploading images at the moment I will come back and try later


       

    • SkyLeopard
      Subscriber

      I installed it again.  It seems I missed a folder when deleting on my last install.  I just opened a project and so far everything seems to be working.

    • tsiriaks
      Ansys Employee

      That's great to hear !


      If you are all set, please mark this thread as 'resolved' ('Is Solution') so we know this thread has been addressed.


      Thanks,


      Win

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