Learning Forum

[SkyLeopard]

Hi,

 

I am trying to set up my student version of Ansys.  I have run into the issue that my spaceclaim does not exist/is not active it seems.

 

A quick browse of the forum lead me to this thread:

https://forum.ansys.com/forums/topic/spaceclaim-not-active-in-my-ansys-19-2/

 

I followed up to the point they stopped responding.  It did not have a solution.

 

I went into %appdata% and into my SpaceClaim folder.  

 

There is no 19.2 Folder (or 19.4 I think that is the version I have)

There is no SCDM19.2 folder (or 19.4)

 

The only file I see in this location is giprof.out

 

I attached a screengrab.

 

 Install package is:

ANSYSACADEMICSTUDENT_2019R2_WINX64

The directory I have it installed in is: 

C:Program FilesANSYS IncANSYS Studentv194

[tsiriaks]

Hi SkyLeopard,

Can you launch stand-alone SpaceClaim ? Open CMD Prompt, then copy paste the following command

"C:Program FilesANSYS Incv194SCDMSpaceClaim.exe"

Please also post the screenshot of the error message about Spaceclaim.core.dll

Thanks,

Win

[SkyLeopard]

Hi Win,

 

I was unable to enter that into the command prompt.  I had to cd into Ansys Student.  There didnt seem to be a direct path from ANSYS Inc to v194 using your 

"C:Program FilesANSYS Incv194SCDMSpaceClaim.exe"

I got there in the command prompt using:

"C:Program FilesANSYS IncANSYS Student/v194/SCDM"

Upon entering SpaceClaim.exe I got what is in attached image 1.

 

Error message (upon opening) screenshot is image 2.

 

Just the error message is image 3.

 

Screenshots of files (that i think are relevant) in SCDM are images 4&5

1)

 

2)

 

3)

 

4)

 

5)

[tsiriaks]

Whoops , sorry I provided the wrong path, I forgot this is ANSYS Student.

Yea, you were right to go to C:Program FilesANSYS IncANSYS Studentv194SCDM

the main issue here is that you don't have SpaceClaim.exe for some reason even though you have a bunch of other files.

I would recommend to uninstall this and make sure to completely remove C:Program FilesANSYS Inc  folder before reinstalling it.

Now, make sure you turn off all security software like Firewall or Anti-virus, etc. Then reinstall the software with 'run as administrator'

Once finished, check if you have C:Program FilesANSYS IncANSYS Studentv194SCDMspaceclaim.exe

Thanks,

Win

[SkyLeopard]

Hi I have reinstalled it as admin.

 

I checked the file path.  It looks like spaceclaim is there this time.  However on start up I get the error: unable to connect to or start local server

 

The installer said it completed install with errors.  I am also attaching the error log i found

 

I am having trouble uploading images at the moment I will come back and try later

 

[SkyLeopard]

I installed it again.  It seems I missed a folder when deleting on my last install.  I just opened a project and so far everything seems to be working.

[tsiriaks]

That's great to hear !

If you are all set, please mark this thread as 'resolved' ('Is Solution') so we know this thread has been addressed.

Thanks,

Win