Error when starting Discovery AIM

- June 26, 2018 at 7:13 am
  
  thomas.kirchner
  Subscriber
  
  Hello everyone, when I try to start Discovery AIM 19.1, the boot display shows up just normal. But when it's "initializing workbench" the window closes and a new on shows up with the message "at least one error has occurred" (translated). No real message what went wrong, just this sentence. Can anybody help me with this issue? I already tried reinstalling it!
- June 26, 2018 at 8:47 am
  
  Naresh Patre
  Ansys Employee
  
  Hello Thomas Kirchner
  
  1. Are you getting the same error while launching Discovery Live and Discovery SpaceClaim?
  
  2. Did you encounter any errors while installing? Can you send following log files located at ~/Ansys Inc
  
    Install.log
  
    Install_licconfig.log
  
    Install.err (if it exists)
  
  3. Can you try deleting temporary files from %temp% folder?
  - June 26, 2018 at 10:58 am
    
    thomas.kirchner
    Subscriber
    
    Hello Naresh Patre
    
    I solved the problem just now! It seems that my firewall or proxy server caused some issues. When I start the software in an open network, there is no trouble.
    
    But thanks for your answer!

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