Learning Forum

[Alan]

Dear all,

    I have installed the ANSYS 2019R2 for both Centos 7 and Ubuntu recently. The installation succeeded but when I trying to open "Geometry" (DesignModular) under Workbench. Both of them (the Centos 7 and Ubuntu version) pops up an error message saying "Error while loading the DockingPane). I have ANSYS 19.0 installed for these systems previously, and they have NO problems. Also, ANSYS Fluent 2019R2 works in these systems too. Please help!

Thanks,

Alan

[tsiriaks]

Hi Alan,

Are you physically using this machine or you use some kind of remote access tool to access it ?

Also, try this: Close all ANSYS applications , then rename ~/.mw/Application Data/Ansys/  and  ~/.ansys/ 

Thanks,

Win

[Alan]

Hi Win,

    Thank you for your reply. 

     I physically use these machines.

     I tried to "mv ~/.mw/Application Data/Ansys/ ~/.mv/Application Data/Ansys_old/" and "mv ~/.ansys/ ~/.ansys_old/" for both machines. The issue is still there.

Alan 

[tsiriaks]

Hi Alan,

Let's focus on CentOS 7.

Did you install redhat-lsb ?

Is there any .err files under (default) /ansys_inc  ?

Please post the screenshot of the error including the Workbench interface or surrounding areas.

Thanks,

Win

 

[Alan]

Good afternoon Win,

    Installation of "redhat-lsb" resolved the problem in CentOS 7! Thanks!

    I tried to use the same trick for Ubuntu: "apt-get install lsb-core". Unfortunately, it does not resolve the problem. I found the /ansys_inc (for Ubuntu version) has an error file:  Install.err.tmp. Here is what it says:

###### Error #######

Error executing configuration script '/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigRSM.sh'

'"/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigRSM.sh"  -installdir "/usr/ansys_inc" -rev 194 -dotrev 2019 R2 -scripttosource "/usr/ansys_inc/v194/commonfiles/configs/linx64/config/ConfigCommon.tcl" -sourcedir "/tmp/ans_install_tmp4907" -os_lang en-us -install -skip_file_associations ' terminated after 1 attempts with the following error(s):

    Unknown error

Exit Code: 0

readlink: invalid option -- 'p'

Try 'readlink --help' for more information.

dirname: missing operand

Try 'dirname --help' for more information.

dirname: missing operand

Try 'dirname --help' for more information.

dirname: missing operand

Try 'dirname --help' for more information.

dirname: missing operand

Try 'dirname --help' for more information.

dirname: missing operand

Try 'dirname --help' for more information.

/usr/ansys_inc/v194/RSM/Config/tools/linux/rsmconfig: 26: /usr/ansys_inc/v194/RSM/Config/tools/linux/rsmconfig: /Framework/bin/Linux64/runwb2: not found/usr/ansys_inc/v194/aisol/.workbench: 1: /usr/ansys_inc/v194/aisol/../commonfiles/MainWin/linx64/mw/setup-mwuser: rpm: not found

/usr/ansys_inc/v194/aisol/.workbench: 1: /usr/ansys_inc/v194/aisol/../commonfiles/MainWin/linx64/mw/setup-mwuser: rpm: not found

/usr/ansys_inc/v194/aisol/.workbench: 1: /usr/ansys_inc/v194/aisol/../commonfiles/MainWin/linx64/mw/setup-mwuser: rpm: not found

/usr/ansys_inc/v194/aisol/../commonfiles/MainWin/linx64/mw/setup-mwuser: line 151: rpm: command not found

/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigWB.sh: 170: [: /usr/ansys_inc/v194/aisol/dll/linx64/libans.common.clrhostmonou.so: unexpected operator

/usr/ansys_inc/v194/aisol/../commonfiles/MainWin/linx64/mw/setup-mwuser: line 151: rpm: command not found

/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigWB.sh: 170: [: /usr/ansys_inc/v194/aisol/dll/linx64/libans.common.controlsu.so: unexpected operator

/usr/ansys_inc/v194/aisol/../commonfiles/MainWin/linx64/mw/setup-mwuser: line 151: rpm: command not found

/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigWB.sh: 170: [: /usr/ansys_inc/v194/aisol/dll/linx64/libans.graphics.controlsu.so: unexpected operator

/usr/ansys_inc/v194/aisol/../commonfiles/MainWin/linx64/mw/setup-mwuser: line 151: rpm: command not found

/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigWB.sh: 170: [: /usr/ansys_inc/v194/aisol/dll/linx64/libans.graphics.graphutilityu.so: unexpected operator

/usr/ansys_inc/v194/aisol/../commonfiles/MainWin/linx64/mw/setup-mwuser: line 151: rpm: command not found

/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigWB.sh: 170: [: /usr/ansys_inc/v194/aisol/dll/linx64/*ud.so: unexpected operator

/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigWB.sh: 170: [: /usr/ansys_inc/v194/aisol/dll/linx64/*ud.so: unexpected operator

/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigWB.sh: 170: [: /usr/ansys_inc/v194/aisol/dll/linx64/*ud.so: unexpected operator

/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigWB.sh: 170: [: /usr/ansys_inc/v194/aisol/dll/linx64/*ud.so: unexpected operator

/usr/ansys_inc/v194/commonfiles/configs/linx64/config/AnsConfigWB.sh: 170: [: /usr/ansys_inc/v194/aisol/dll/linx64/*ud.so: unexpected operator

/usr/ansys_inc/v194/aisol/../commonfiles/MainWin/linx64/mw/setup-mwuser: line 151: rpm: command not found

 

thanks,

Alan

[tsiriaks]

Hi Alan,

What about these two

apt-get install libmotif-dev

apt-get install lsb

Thanks,

Win

[Alan]

Good morning Win,

     I tried these two commands. Both worked, but neither resolved the problem

 

Alan

[tsiriaks]

Hi Alan,

I think the root cause of that readlink error is similar to what Jake described in here

https://forum.ansys.com/forums/topic/installation-of-ansys-19-4-structures-2019-r2-on-kubuntu-19-4-freezes-at-arcnode/

I would recommend to just stick with your CentOS.

Thanks,

Win

[Alan]

OK. got it. Thanks!

[kaengo]

Hello Win,nnI have the same problemnANSYS 2020R2 on nSUSE 15 SLED SP1 nWhen starting ANSYS from shell, I get following error messages..n/usr/ansys_inc/shared_files/licensing/linx64/ansysli_client: error while loading shared libraries: libldap-2.4.so.2: cannot open shared object file: No such file or directoryn/usr/ansys_inc/shared_files/licensing/linx64/ansysli_client: error while loading shared libraries: libldap-2.4.so.2: cannot open shared object file: No such file or directorynWarning: Missing charsets in String to FontSet conversionnWarning: Unable to load any usable fontsetnThe workbench is starting, and I get the same error messagenError while loading the DockingPanenDesign modeler is opening and working , but the Docking Pane is missingnnI tried to install all packages with lsb and motif, but without success.nnGreetings,nHolgern

[kaengo]

OK, nI installed libldap,nthereafter, I made a fresh install of ANSYSnnow, there is no error message when starting.nnBut still, I get the ERROR WHILE LOADING THE DOCKINGPANE - error.nnDoes anyone know, what to do??.Greetings,nkaengon