ERRORE LICENSE

- January 10, 2020 at 8:48 am
  
  rg
  Subscriber
  
  Hi
  
  Several customers have automatically updated windows including myself.
  Now when trying to open a scdoc file it no longer opens (as in the video)
  How do I solve this problem?
  
  Best Regards
  
  🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
- January 10, 2020 at 10:19 am
  
  Naresh Patre
  Ansys Employee
  
  Hello Robert
  
  Please check out below article:
  
  FAQ: Configuring Recognition of External CAD Formats in Windows
  - January 10, 2020 at 12:00 pm
    
    rg
    Subscriber
    
    Naresh Patre I tried but it still doesn't work
- January 10, 2020 at 11:31 am
  
  rg
  Subscriber
  
  Naresh Patre Hi Naresh
  
  is not an external file, no longer opens scdoc files (spaceclaim native files)
  
  How do I solve?
  
  Best Regards
- January 10, 2020 at 11:38 am
  
  Naresh Patre
  Ansys Employee
  
  Hello Robert
  
  Though the title of the article mentions about external files, the same solution is applicable for the double click issue associated with scdoc files.
- January 10, 2020 at 11:40 am
  
  rg
  Subscriber
  
  Naresh Patre
  
  Hello
  
  So the windows update has probably changed the registry keys?
  Thanks then I will follow your instructions
  
  Best Regards
- January 13, 2020 at 6:29 am
  
  Naresh Patre
  Ansys Employee
  
  Hello Robert
  
  Can you try below approach and see if it helps:
  
  Right-click on any scdoc file and select "Open With" -> "Choose another app". Refer below image.
  
  Next, select the required version (for example SpaceClaim 2020R1), then enable "Always use this app to open .scdoc files" option located at the bottom and then click "Ok". Refer below image.
  - January 13, 2020 at 7:31 am
    
    rg
    Subscriber
    
    Naresh Patre
    
    Hi Naresh
    
    thank you, these are the first tests that I always run.
    I solved it by changing a different registry key
    
    Best Regards

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